Sales Administration

1 week ago


Melbourne, Victoria, Australia Veritas Recruitment Full time

Sales Administration and Customer Service Team Member
Perm | Full-time | CBD

Join this American company that manufactures and sells luxury appliances, located in the heart of Melbourne CBD. This business is dedicated to delivering exceptional customer service and sales support. We're looking for a dynamic individual to join a cohesive team and help drive this successful business.

Position Overview:

As a Sales Administration and Customer Service Team Member, you will play a pivotal role in supporting the day-to-day operations. This position offers a unique blend of responsibilities, encompassing accounts, customer service, and providing crucial sales admin support to the sales team. Your primary focus will be on delivering premium customer service and sales support to both consumers and retail representatives, ensuring that all interactions are handled promptly and professionally.

Key Responsibilities:

  • Efficiently process sales and commercial orders in collaboration with various departments.
  • Manage commercial orders and coordinate with stakeholders.
  • Administer appliance changeovers while ensuring compliance with procedures.
  • Coordinate stock arrangements and process return items for credit.
  • Ensure accurate invoicing for retailer purchases.
  • Maintain pricing in SAP and provide backup support for customer service.

Key Skills Required:

  • Proficiency in Microsoft Office suite.
  • Essential customer service experience.
  • Availability to work full-time in the office.
  • Experience in processing and generating invoices
  • Experience in Accounts payable and receivable
  • Product base sales experience

Additional Knowledge (Not Mandatory):

  • Familiarity with SAP B1 customer database.
  • Basic bookkeeping knowledge.

Benefits:

  • Work for a family-owned business established in 1946.
  • Enjoy team events and a close-knit, collaborative environment.

If you're ready to seize this exciting opportunity and contribute to the growth of this business, we want to hear from you
To apply online, click the link below and send your resume in WORD format. Alternatively, for a confidential discussion, please contact Jenny Hiep at
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