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Business Support Officer

3 months ago


Burwood East, Victoria, Australia Country Fire Authority Full time

The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA.
Want to read more about the Country Fire Authority (CFA) click here.
About the Role
If you thrive on variety and a fast-paced environment, this role is ideal for you.

You will oversee administrative tasks, prioritise issues for management and staff and serve as the primary client contact with diplomacy and professionalism.

Responsibilities include managing reports and documentation, ensuring proper retention and accessibility and preparing documents through research and analysis.

You will foster effective client relationships, addressing concerns promptly and coordinate schedules and travel for managers and staff, organising meetings and appointments.

Additionally, you will provide secretarial support for meetings, including preparation, scheduling, catering, minute-taking and follow-up on action items.

You will also handle basic financial transactions in compliance with CFA standards, supervise and guide staff and improve local systems for maximum efficiency.

About You

  • Relevant senior administration experience within a large and/or complex organisation.
  • Excellent communication and interpersonal skills, with demonstrated ability to develop and maintain strong and cooperative relationships with internal and external stakeholders.
  • Superior organisational and timemanagement skills with an ability to manage and coordinate a range of office functions and projects.
  • Ability to work proactively, with mínimal supervision and direction and as part of a team.
  • Ability to source and analyse information to develop professional documents and reports.
  • Exceptional computer literacy skills particularly in Microsoft Office.
  • Demonstrated ability to initiate and manage business improvements.
Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-

Life Balance:
Paid parental leave, generous leave provisions

  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways
Your Application
Pre-employment Checks

  • Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.

First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.


Applications close: 11:59pm 25/06/2024