Food Services Leader

2 weeks ago


Kellyville, New South Wales, Australia Cranbrook Care Full time

Premier aged care residence:

-
Exceptional working environment:

-
Staff recognition and awards:

-
Cash loyalty service awards:

-
Staff discount program:

-
Online and face-to-face training and development:


  • We support growth and are keen to grow our team from within:
-
Be part of a team in an engaging and respectful workplace:


  • 7 Shifts are available over 7 day roster, and will be negotiated with the successful applicants

Cranbrook Care is looking for motivated Food Services Leaders to join the team in our award-winning residential aged care facility, Bella Vista Gardens, located in Sydney Hills District.


Bella Vista Gardens is a carefully considered modern residence that offers all of the comforts of home, in an elegant, architecturally designed and very personalised environment.

It is an Extra Service facility and thereby provides additional 'hotel' type services or lifestyle extras, including higher standards of accommodation and increased activities, entertainment, and food choices.


ABOUT THE ROLE


Reporting to the Executive Chef, this person is responsible for the delivery of meals to residents at the premium level of service expected by the Cranbrook Care.

You will oversee the presentation of the dining room including table settings, linen, cutlery and decoration. You will manage staff to serve all meals including morning and afternoon tea.

You will develop a trusting relationship with residents and ensure that mealtime is enjoyable and sensitive to the diverse needs of individual residents.

Finally, you will provide a communications link between care services and the kitchen plus provide feedback to the chef based on observances of meal services.


We are looking for people who will:

  • Oversee and manage the presentation of the dining room to ensure the food safety and premium service standards expected by Cranbrook Care are met.
  • Oversee the service of meals in the dining room to be sensitive to resident preferences, religious and cultural backgrounds; to promote opportunities for social interactions; and to maximise resident enjoyment in meals
  • Provide a communication link between care services and the kitchen to support ongoing outstanding care for residents
  • Provide feedback on meals and resident enjoyment of meals to the Executive Chef
  • Live the Cranbrook Care culture and work according to Cranbrook Care values

7 Shifts are available over a 7 day roster, and will be negotiated with the successful applicants. The facility operates 7 days a week, 365 days a year with shifts including mornings, evenings, weekends, and public holidays.

Casual roles may lead to permanent part-time and full time opportunities for the right people.

ABOUT YOU


You will most likely come from restaurant, hotel or premium aged care background and be familiar delivering exceptional food service.


You have a kind and compassionate nature with the ability to deal with sensitive issues in a professional, respectful and caring manner.

You are an excellent communicator with second-to-none customer service skills. If you love working with people, are a quick learner, and pride yourself on getting things done right the first time, then this role is for you

To succeed in this role, you will need the following skills and attributes:

Skills & Qualifications

  • 1+ year experience working in the kitchen of a medium/large organisation or food service in a high service restaurant
  • Experience working in a team environment
  • Fluent spoken English and literate in English
  • Previous experience in the health industry desirable
  • Knowledge and understanding of infection control desirable
  • Knowledge and understanding of Work, Health and Safety Legislation desirable

Personal attributes

  • Good interpersonal and communication skills and a responsible approach to work procedures
  • High attention to detail


Client service focus
  • Commitment to delivering an exceptional level of service
  • Initiative
  • Ability to work under limited supervision, follow procedures and complete set tasks to an appropriate quality standard
  • Time management skills

ABOUT US
Cranbrook Care aims to be the premier provider of quality residences, care and lifestyle services.


In meeting our vision, we strive for exceptional
wellbeing for our residents, physical and emotional
security and
excellence in both our built environment and our service.

Essential to this is food services: delicious, fresh food is integral to an enjoyable and healthy lifestyle.

We are also dedicated to ensuring our staff work in an engaging and respectful workplace that supports growth and learning.


We believe that our residents deserve the best and we are constantly striving to provide the highest service excellence to them and their families.

We are also dedicated to ensuring our staff work in an engaging and respectful workplace that supports growth and learning.


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