Administration Assistant

1 week ago

Springwood, Queensland, Australia Stride Full time

About Us:


We're leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.


Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

Our Service:


Stride Hub is a community mental health and wellbeing service for adults, their families and carers that offers access to integrated care and support to improve recovery outcomes.

Participants can access a range of community mental health support services; clinical mental health services; care coordination and NDIS supports.

The service also offers full DBT clinical and DBT skills building interventions to the community.

On offer:

  • Based in Springwood, QLD
  • Permanent, parttime (0.4 FTE) opportunity available
  • Paying on HPSS SSE Level 9 plus Super
  • Salary Packaging options (up to $15,899 tax free)
  • Meals and entertainment allowance of up to $2,650
  • Leave loading at 17.5%
  • Paid parental leave
  • Stride Rewards access to discounts from 100s of retailers (fashion, food and fitness)
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12month period (pro rata entitlement if parttime)
  • Supportive team environment
  • Excellent training and career development

Role overview:

  • Provide front office and reception services in a professional and sensitive manner
  • Provide general administrative support to the team, including telephone calls; booking and confirming appointments, petty cash management and oversight of office equipment maintenance and repairs as required.
  • Coordination of the clinical information systems, including the entry of confidential data, ensuring confidentiality of program participants is maintained
  • Provide secretariat support as required for meetings, steering and reference groups including agenda preparation and minute taking.
  • Maintain and monitor stationery, office supplies and consumables
  • Coordinate all site maintenance and WHS issues including workplace health and safety requirements, hazard inspections, Safe Practice and environment audits and others as required
  • Problem solve decisively and responsibly in dealing with difficult situations
  • Participate in risk management activities and report any risks identified to the Manager
  • Other duties relevant to the position as required

Requirements:

  • Ideally a Cert III in Business Administration or similar qualification
  • Excellent organisations skills with the ability to prioritise, meet deadlines, and work well under pressure
  • Must have experience providing administration support to a team ideally within a health related service
  • Ability to manage communications and information with a range of stakeholders
  • Ability to maintain a calm, pleasant and respectful manner and to deal with a diverse range of people
  • Excellent interpersonal skills and communication skills (written and verbal).
  • Demonstrated ability to take initiative, problem solve and work flexibly and seek counsel where appropriate
  • Demonstrated computer knowledge with skill in Microsoft Office programs
  • A positive attitude that is, respectful, inclusive and enthusiastic.
  • Must be eligible to apply/currently hold a Blue Card
Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy.

As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.


This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Applications will be viewed and actioned upon receipt, with a final closing date of
02 July 2024.
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