Customer Service Officer

2 weeks ago


Melbourne, Victoria, Australia ISS Full time

Job no: 528972

Work type:
Casual

Location:
Melbourne

Categories:
Trades and Services

ISS is a leading global workplace experience and facility management company.

In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.


Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry.

We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

_ "Connecting People and Places to Make the World Work Better"._


We are seeking experienced customer service professionals to join our ISS team at our
Melbourne Airport site in the position of
Customer Service Officer employed on a
Casual basis.


The Position:

  • You will provide a high level of customer service to traveling passengers
  • Assist passengers with queries relating to moving through the airport
  • Manage passenger flow at screening point to minimise queuing times
  • Strong customer service focus and team player mindset

Minimum Criteria:

  • Ability to obtain an ASIC (Criminal history clearance)
  • Hold a valid drivers' license and have own reliable vehicle
  • Flexible in work hours with availability to work evening shifts and 24/7

Our Benefits:

  • Onsite, free car parking facilities included during shift
  • Full professional uniform provided
  • Career development via our internal Learning Management System
  • Internal opportunities within our global organisation

Advertised: 16 Feb 2023 AUS Eastern Daylight Time

Applications close: 16 Mar 2023 AUS Eastern Daylight Time

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