Brow and Lash Lift Artist

We are IVY REIGN, Perth's self-care heaven and we like to think of ourselves as more than just a beauty studio.

We are beauty innovators, focused on improving the world of beauty treatments by putting the health of your natural features first.

While we strive to innovate and provide services that help you express yourself, our energetic focus is on lifting the vibration of people that we come in contact with; to allow them to see their beauty that is far deeper than the reflection in the mirror.

Surprising right? Our innovative and responsible approach to beauty has ensured that IVY REIGN maintains its place as Perth's leading Healthy Lash Lift and Brow destination.

• To provide consistent value through outstanding customer service, client results & beyond.

• We will be honest with our clients, honest with ourselves, and everyone in our organisation, even when it's uncomfortable.

• To look through a lense of gratitude & appreciation. Speak with love & kindness. Glass is always half full at IVY REIGN.

• We commit to being 1% better daily, always expecting the best & seeing the brightest future imaginable.

• To always find solutions to problems & constantly work on improving operations, beauty services, client experience & beyond.

As a Lash Lift and Brow Artist at IVY REIGN you will play the crucial role of embodying our values in your everyday work.

You will be responsible for the daily operations of Perth's leading Lash and Brow studio, whilst ensuring each client's experience is as unique as their individual needs.

As we take our client experience very seriously, you will be a critical element in ensuring our overall quality benchmarks are maintained and innovated over-time.

• Provide excellent endtoend customer service to all clientele, including appointment and diary management.
• Ensure all workspaces and equipment adhere to company hygiene policies and standards, including properly sterilising beauty tools and equipment after each use.
• Provide makeup, eyebrow, and eyelash beauty services to a high standard to all clientele.
• Process payments, generate new bookings, and answer telephone queries.
• Provide thorough consultations on all beauty treatments to our clientele.
• Conduct skin analysis, and evaluate the beauty needs of each client.
• Monitor and report on stock levels, ensure adequate supply within the studio.
• Collaborate with the team on process improvements, and reflect on things we do great or could've done better.
• Other duties as required.

• Working towards, or hold, relevant qualifications (beauty/makeup/lash/brows) or demonstrated equivalent skills, knowledge and experience.
• Possession of a current and valid driver's licence.
• Experience in performing lash and brow services is preferred.
• Experience in a busy customer service role (preferably beauty studio).
• Willingness and flexibility to work a rotating roster including Saturday.
• Excellent communication skills (verbal/written) and interpersonal skills, with a client centric focus.
• Excellent organisational skills with great attention to detail.
• Ability to work collaboratively as part of a creative team, and share and acknowledge ideas for the collective improvement.

• An uptodate resume/CV, with two referees (we won't contact them without your permission)
• A one (1) page cover letter outlining how you align to our values, goals, and the points listed in the "About You" section.
• We acknowledge the Whadjuk people of the Noongar nation as the traditional custodians of this country and its waters, and that IVY REIGN stands on Noongar country. We pay our respects to Noongar elders past, present, and emerging. _
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an eyebrow & lash lift Specialist?
• Have you completed a qualification in beauty therapy?
• Which of the following facial wax & tint services are you experienced with?
• How much notice are you required to give your current employer?
• Do you have a current Police Check (National Police Certificate) for employment?

• Employee discount

• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift
• Rotating roster
• Weekend availability

• Bonus
• Commission
• Performance bonus
• Retention bonus

• How many months/years of experience do you have in brows, brow lamination & lash lifts?

• Australia (preferred)

• LEE