Admin / Scheduling / HR Officer

1 week ago


North Lakes, Queensland, Australia Superior Home Health Services Full time

Beautiful spacious office
:

-
Excellent scheduling/admin/HR role:

-
School hours available.

Superior Home Health Services is a full-offer, community care organisation _providing in home health care with a difference_. Covering most of the Moreton Bay Region, Bribie Island, North Brisbane, Sunshine Coast and Gympie areas, our support professionals are as diverse as our wonderful clients.


Due to an internal promotion, we are currently looking for a motivated and enthusiastic
Admin/Scheduling Officer to join our corporate support team based in North Lakes.


We are looking for a self-starter who is tech savvy, has experience with Microsoft office and outlook, has experience with a client database, is a quick learner and comfortable in asking questions and working as a team, has a professional manner and great communication skills.


You will have a positive attitude and friendly and welcoming personality, as you will be first point of contact for phone enquiries and laising with care professionals and clients regarding their scheduled care.


Your main responsibilities will be to:

  • Provide a courteous, knowledgeable and reliable liaison between the corporate team and our clients by ensuring client shifts are scheduled with appropriately matched care professionals in line with award requirements.
  • Display strong customer service skills when communicating by using a professional, courteous, tactful manner.
  • Ensure notes, correspondence and documentation are accurate and updated in a timely manner.

To be suitable for this role you must have:

  • The role is highly varied and fastpaced. There is a lot of focus required for the rostering tasks being an agile puzzle solver is essential.
  • Excellent and demonstrated customer service knowledge and skills.
  • Strong written and verbal skills along with active listening.
  • Possess, or willingness to undertake, a national police check, NDIS Worker Screening Check and working with children check as part of the preemployment checks.
  • Knowledge of current social services sector, including client centered care, is essential.
  • MInimum 12 years experience in a similar role.


Preference will be given to applicants who hold a qualification in Human Resources, Aged Care, Disability Care, Nursing, or Occupational Therapy.


This role is offered on a permanent part-time basis, with hours, days of work, and salary negotiable dependent on applicant's experience and alignment to the role.


Job Types:

Part-time, Permanent

Part-time hours: 30 per week

Salary:

$ $35.00 per hour

Benefits:

  • Company car
  • Employee mentoring program
  • Professional development assistance
  • Referral program
  • Travel reimbursement

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Christmas bonus
  • Overtime pay
  • Penalty rates

Ability to commute/relocate:

  • Brisbane Northern Suburbs

QLD:
Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma (preferred)

Experience:

  • Schedule management: 1 year (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

Application Deadline: 25/03/2023

Expected Start Date: 03/04/2023

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