Service Desk Analyst
2 weeks ago
With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.
We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
At Probe, expect to think differently, challenge the norm and find your purpose.Don't have any IT experience, looking for a stable career opportunity or want to try something new? We have you covered
In this role you will be assisting internal government staff with their IT issues. No previous experience is required as we will provide you with full training and support.
About the role:
Working on behalf of a government client, you will be the first point of contact for all internal staff regarding IT issues and enquiries varying from resetting passwords to disabling user accounts.
To be successful in this role you will have a friendly and professional demeanour, outstanding communication skills, and a receptive attitude to learning and feedback.
IT skills and/or experience desirable but not necessary, full training is provided. Please see the key details below.Due to the nature of our client, to be eligible you must:
- Hold current Australian Citizenship,
- Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you), and
- Have lived in Australia for the last 5 consecutive years (a 5 year footprint).
Key details:
- Role commencing early September on a contract basis with a proactive view to extend
- Multiple casual positions are now available
- Rotating roster: Monday to Friday 7:00 am 11:00 pm (Full availability required)
- The ability to pick up weekend and evening work if desired
- Training: 5 business days | Full attendance required 9:00 AM 5:00 PM
- Location: This is an onsite role from our CBD head office, moving to hybrid depending on performance
What's in it for you:
- Close to public transport 2mins from the train station and tram routes with paid parking options surrounding and bike racks in the building
- Base hourly rate with the opportunity to earn additional on target earnings
- Work in a supportive team environment and part of a wider, growing, global organisation
- Range of career development opportunities for eligible staff across a variety of specialised roles from leadership, training, quality, admin and IT
At Probe Group, we're powered by passion, driven by curiosity and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).
With clients spanning across the Pacific, Asia, North America and South Africa, we're no stranger to thinking big and working with innovative minds to achieve great success.
We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
At Probe, expect to think differently, challenge the norm and find your purpose.-
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