Manager Childcare Services

1 week ago

Bella Vista, New South Wales, Australia Capstone Full time
Leadership position managing 85+ staff (FTE & casuals)

  • Fulltime permanent role with a competitve salary package
  • Provide quality Community Services to residents across the Hills Shire


The Hills Shire is home to 200,000 residents and we expect this to grow to 300,000 over the next few decades.

Our local government area includes 27 suburbs, spanning an impressive 380km2. The urban area makes up 1/3 of the shire, with the rest being peri-urban.

We are referred to as 'The Garden Shire' due to the abundance of natural beauty, aesthetic appeal of the localities, and our well-maintained parks, gardens and ovals.


We have great schools, sporting facilities, outdoor recreation, shopping, food, a shared sense of community, transport links and attractive housing options.

Our large organisation boasts quality people, coupled with sound governance and good financial underpinnings.


The Hills Shire Council office is based in Norwest, conveniently located just 30 mins North/West of the Sydney CBD, a pleasant 10-minute walk from the Norwest Metro Station, 20 mins North of Parramatta CBD, with easy access to the Western suburbs and Central Coast.


Benefits

  • Fulltime, permanent role
  • Attractive annual remuneration package between $226,360 to $245,573 (inclusive of base salary, super and a vehicle allowance)
  • Large modern office with free onsite undercover parking, an onsite café, cycling facilities, lockers and showers
  • Leave entitlements: 4 weeks' paid annual leave, 3 weeks' paid sick leave, plus contract special leave of 8 days per year
  • Learning & development opportunities
  • Proactive wellbeing initiatives including; an active social club, aquatic and fitness membership discounts

The Opportunity

As the 'Manager Childcare Services & Hills Community Care' you will lead over 85 staff (FTE & casuals) working across Council's 5 Childcare centres and Hills Community Care (HCC) which includes multiple aged care programs and services.

You will be required to register with the Australian Children's Education and Care Quality Authority (ACECQA) as a 'person with management responsibility' on behalf of Council.


This position is viewed as a Business Manager/Unit Manager, as each Childcare centre and Aged care program has their own complex budgets/finances.

This position reports into the Group Manager - Customer and Community Services.

Key Accountabilities

  • Provide leadership and strategic business analysis in relation to the Hills Community Care and Childcare programs to ensure financial profitability within a customer focussed service delivery framework. This includes managing a total budget of $15M+.
  • Oversee the professional development and performance of staff across both teams, this includes coaching staff to ensure both a culture of customer service and continuous improvement is embedded in all daytoday activities.
  • Develop and implement a rolling 5year strategic plan for each business unit to ensure the services are profitable.
  • Implement management strategies for the evaluation, monitoring and reporting on performance and adjusting each business to suit changing operations.
  • Maintain accounting records and production of Financial Statements and Balance Sheets monthly, quarterly, and annually for Hills Community Care and Childcare programs, including cash flow management, and payment of creditors.
  • Establish and maintain management systems and operational procedures that support Councils Children's Services Long Day Care (LDC) and Hills Community Care (HCC) program, whilst ensuring their compliance to national standards, regulations and acts.
  • Provide direction and strategic advice with the implementation of the proposed transition to the support at home program by 1st July 202
  • Engage stakeholders in the establishment of fees for and charges for Hills Community Care and Childcare programs.
  • Represent the organisation as relevant events, forums, stakeholders briefings, community engagement opportunities, Council meetings and workshops (as required), which are often held after hours.

About You

You are a respected leader of people who has a proven track record of leading teams through change and growth, creating cultures that you are proud of and achieving outcomes.

You are an individual who embraces growth, innovation and customer service, who is passionate about delivering positive community outcomes in a fast paced and complex environment.

You have excellent communication skills and can build effective partnerships with a wide range of stakeholders. A high level of strategic thinking, business planning and financial performance reporting is highly sought after. Ideally, you will have demonstrated experience managing complex business units, teams and budgets.

Recruitment Process & Timeline

For additional information, please request the 'Applicant Briefing Pack' which includes an overview of Council, the section and the role.


Closing date:
Sunday 2

  • Diploma Childcare Educator Ku Bella Vista

    1 week ago

    Bella Vista, New South Wales, Australia KU Children's Services Full time

    Permanent Full Time Qualification: Diploma QualifiedKU has been recognised as the employer of choice 8 years running. Join us if you want to be seen and valued as an Early Childhood ProfessionalKU Village Green Children's Centre, is a thriving 47 place long day care service located in Bella Vista. The service looks out onto extensive parklands and we conduct...

  • Relationship Manager

    1 week ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsHorizon Solsolutions Australia Pty Ltd (Cocoon SDA Care) is an organisation dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full...

  • Proactive Services Manager

    1 week ago

    Bella Vista, New South Wales, Australia Format and Network Development Full time

    **About Woolworths GroupWoolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia...

  • Group Manager

    1 week ago

    Bella Vista, New South Wales, Australia Capstone Full time

    Director/Executive level appointment - report directly into the General Manager Lead over 215 FTE and a further 120+ casuals Shape the future of the Hills Shire by delivering quality servicesThe Hills Shire is home to 200,000 residents and we expect this to grow to 300,000 over the next few decades. Our local government area includes 27 suburbs, spanning an...

  • Community Engagement Manager

    1 week ago

    Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    BELLA VISTA 2153About usCocoon SDA Care is a fast-growing, innovative, and dynamic organisation. We have an exciting opportunity available for an exceptional leader whose approach is person-centered, and who is attuned to the service users and their teams alike. You deliver on our promise to achieving exceptional participants' experience and as a Community...

  • Senior Product Manager

    1 week ago

    Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    Join Our Team at GreenstoneDo you thrive in a dynamic environment where collaboration drives success? If so, we want you to be part of our TeamAs a key player in our department, you'll work closely with insurers and internal stakeholders to shape the future of our product offerings, ensuring that they deliver solutions that meet the needs of our customers.In...

  • Senior Product Manager

    1 week ago

    Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    Join Our Team at GreenstoneDo you enjoy working in a fast-paced environment where teamwork is the key to success? If so, we invite you to become part of our Team.As a vital member of our department, you will collaborate closely with insurers and internal stakeholders to shape the future of our product offerings, ensuring they provide solutions that align...

  • Residential Services and Relations Manager

    1 week ago

    Bella Vista, New South Wales, Australia Cranbrook Care Full time

    Premier aged care residence:- Exceptional working environment:- Staff recognition and awards:- Shopping Discount Program:- Regular in-house and online training and education: Career development with mentoring and promotion of staff from within:- Engaging team environment and respectful workplace cultureCranbrook Care is looking for a Residential...

  • Management & Supervisory (Customer Service & Call Centre) -

    1 week ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the role:This role will play a key role in KinCare's ongoing commitment to provide excellent customer service to our valued customers and promote a culture of cross-functional collaboration with our broader team. This a newly created role, based in Bella Vista, offers the opportunity to make a positive impact on the organisation and its customers. Key...

  • Customer Service

    1 week ago

    Bella Vista, New South Wales, Australia Conserve Full time

    Due to continued growth, we have an opportunity available for 2 customer service focused individuals to join our Norwest based Support Team, located opposite the metro station.Our office hours are Monday - Friday 9.00 am to 5.00pm.The role includes but is not limited to:Answering incoming calls and transferring calls to internal staff. Assisting customers...

  • Ohc Service Coordinator

    1 week ago

    Bella Vista, New South Wales, Australia Care Connect Full time

    Service Coordinator Out of Hospital CareFacilitating client care at home and transition from hospital to home; teamwork, flexible work, trusted brand name, career development opportunities- ($67k + super) pro rata + (NFP pre-tax savings up to $15,900) Fulltime maxterm until 30 June 2024 possibility of extension 38 hrs/week or 40hrs/week with monthly ADO...

  • Patient Services Officer

    1 week ago

    Bella Vista, New South Wales, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Location - NorwestRole Type - Permanent Part Time / 3 days per weekYour life's best workHere within our BRAND NEW Norwest clinic we are looking for a permanent part time Patient Services...

  • Mortgage Broker

    1 week ago

    Bella Vista, New South Wales, Australia ER Financial Services Full time

    Job Title: Mortgage Broker - Property Investment SpecialistAbout Us:ER Financial Services (ERFS) is a leading mortgage broking company specializing in property investment through personal and SMSF (Self-Managed Superannuation Funds). Our team is dedicated to helping clients find the best possible lenders and financial solutions to achieve their investment...

  • Customer Service Coordinator

    1 week ago

    Bella Vista, New South Wales, Australia oOh Media Full time

    About oOh: oOh is a leading operator in Australia and New Zealand's fast-growing Out Of Home advertising industry and our purpose is to make public spaces better We create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain and inspire. Our network is unparalleled, with a diverse portfolio of...

  • Junior Office Administration

    1 week ago

    Bella Vista, New South Wales, Australia Jigsaw OOSH Full time

    An excellent opportunity has arisen for an energetic self-motivated individual to join our team as an Office AdministratorThis is a fantastic opportunity to grow within a Before and After School Care Company with the potential for career progression in the future.We are seeking to appoint an before and After School Care Administrator responsible for...

  • Customer Service Officer

    1 week ago

    Bella Vista, New South Wales, Australia holcim Full time

    About this role Working for the world's leading sustainable building materials company Based at Norwest/ Bella Vista NSW Supporting the business deliver exceptional results Ongoing training & development opportunities WFH Mondays As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter...

  • Actuarial Analyst

    1 week ago

    Bella Vista, New South Wales, Australia Greenstone Financial Services Full time

    Actuarial AnalystFull Time OpportunityAt Greenstone, Data driven decisioning underpins most critical business processes. Our Analytics team build data­ driven models and conducts analysis to further Greenstone's commercial outcomes and optimise profitability.Our Actuarial Analyst will support the Actuarial Analytics Manager and wider Analytics team in the...

  • Customer Service Representative

    1 week ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the roleWe're seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 9 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you'll manage inbound calls from...

  • Assistant Educator Headstart Early Learning Centre

    1 week ago

    Bella Vista, New South Wales, Australia G8 Education Full time

    51045- BELLA VISTA, NSW, 215- Assistant Educator Permanent Part timeAdd to favourites Favourite View favouritesThe OpportunityAre you an experienced Certificate III or Diploma qualified Educator looking to join a phenomenal team of exceptional, qualified Early Childhood professionals and be supported and encouraged to excel and further develop your Early...

  • Inbound Customer Service Representative

    1 week ago

    Bella Vista, New South Wales, Australia people2people Full time

    The CompanyWe are excited to be working with a growing business based in the heart of Norwest, with a focus on data driven decision making and a continuous evolution of their product offering to help meet the ever-changing needs of their customers. A leading distributor of direct Insurance products in the Australian insurance market, specialising in...