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Service Receptionist

3 months ago

Osborne Park, Australia Eagers Automotive Full time
Permanent full time position | Central location - Osborne Park

  • Friendly and supportive team environment
  • Perfect entry level role with career development opportunities

Osborne Park Nissan (part of Eagers Automotive) is currently seeking a positive, motivated and customer-focused

Service

Receptionist to join our Service Department


Reporting to the Service Manager, this role will be responsible for providing administrative support to the Service Department and the rest of the dealership as required.

This will include taking incoming phone calls, assisting customer requests, and completing general administrative tasks to assist dealership personnel.

The duties of this role will include:

  • Answering the phone promptly with a courteous, professional and understanding manner
  • Welcoming all onsite visitors and directing them to the appropriate personnel
  • Recording and forwarding phone messages and queries
  • General administration duties and housekeeping

About you:

If you are someone with excellent organisational and customer service skills as well as plenty of positive 'can do' attitude - we are looking for you


This is a perfect opportunity for a motivated individual looking to get started in the Automotive Industry with options for ongoing career development.


You will ideally possess:

  • Professional phone manner with the ability to always maintain a smile
  • Strong multitasking capabilities
  • Exceptional customer service skills even under pressure
  • Excellent attention to detail
  • Solid working knowledge of Microsoft Office
  • Willingness to learn
  • Ability to adapt to new computer systems quickly and efficiently
  • Valid Australian working rights and driver's licence

Start your journey with us today

Benefits:

  • Be a part of a
    multinational company, where you have access to a network of opportunities across locations and brands.
  • A
    Learning & Development program called
    Learning Together where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where
    over 150 training courses are on offer Ranging from computer training, finance and admin, sales to communication skills.
  • Under Learning Together, we have networking groups such as our
    Fearless Female Forum to help inspire, motivate, connect and to encourage females to take the leap to the next step up, as well as our
    Sales and Service Development program where Sales and Service leaders meet to share knowledge, insights and learnings of industry best practice.
  • A topoftheline
    Employee Assistance Program with leading provider, _Benestar_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
  • Lastly, extensive
    employee benefits that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing, parts and maintenance

Osborne Park Nissan is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.

Eagers Automotive - Moving Together