Aps6 Case Management

1 week ago

Richmond, Australia DFP Recruitment Services Full time

Job description:

The Opportunity
We are seeking multiple APS6 Case Management Officers to join a Federal Government Agency based in Geelong or Richmond. The role is a 12-month assignment working 37.5 hours per week, paying $60.26 per hour plus super.


The Case Management Support role is an administration position best suited to a person with an understanding of legal processes and an ability to interpret legislation.


As a Case Management Officer, you will be required to;

  • Undertaking end to end case management activities.
  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings

To be considered for this role you will demonstrate;

  • Previous experience within a similar role
  • Demonstrate the ability to deliver outcomes and manage workloads to meet timeframes
  • Decision making skills and the ability to justify decision based on evidence.
  • Strong communication and relationship skills including;
  • Experience interpreting information and legislation to reach an agreed resolution.
  • Ability to listen and communicate clearly and effectively

To Apply
***As this role is within the Federal Government, applicants are required to hold Australian Citizenship in order to be considered.

If you are interested in this role, please APPLY NOW or call DFP Recruitment on for more information.

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