PC&A Consultant – Organisational Change
3 weeks ago
An exciting opportunity has become available for an HR Consultant within the PC&A Org Change & Planning team. We are seeking a best-in-class applicant to create value for our customers by supporting and facilitating the delivery of organisational change projects, specifically organisational redesign and restructures. This role is ideal for someone with strong stakeholder management skills and experience in organisational redesign and implementation or expertise in delivering operational processes.
What you'll do
Provide advice and guidance to the People & Culture (PC) community throughout organisational change projects and restructures, from pre-consultation to structure implementation. Plan and coordinate activities for all organisational changes by connecting internal stakeholders, ensuring prioritisation aligns with volume and capacity, and adhering to established standards and practices. Collaborate with PC business partnering teams to execute operational activities related to organisational change projects and restructures. Use various systems and tools to support the delivery of organisational change and ensure the team has access to quality data for extracting insights for our internal customers. Work collaboratively with our Partner to maintain efficient operations delivery and act as escalation support for relevant people transactions. Apply a continuous improvement mindset and implement process enhancements to improve the customer experience. Contribute to the broader Operational Delivery team that supports key people operational activities, such as people transaction processing, performance and talent reviews, and engagement surveys. Be open to cross-training and up-skilling across activities delivered by the broader team.What you'll bring
Tertiary qualifications in Human Resources, Business, or a related discipline (desired). 3 years' experience in HR operations or a similar operational environment. Demonstrated experience in handling HR matters independently or with limited guidance. A customer-obsessed mindset with the desire and ability to consistently exceed customer expectations. Strong process knowledge and a continuous improvement mindset. Excellent verbal and written communication skills. Highly developed time management and organisational skills, with the ability to manage changing requirements and prioritise workflows. Effective stakeholder management skills with a variety of stakeholders, including our Partner.What we can offer
A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave Discounts and offers on a range of retail favourite stores as well as banking and insurance products Give back to our communities with payroll giving, donation matching and paid volunteer leave Invest in your brighter future with ongoing study support and career development programs; and Prioritise your work/life balance with our robust employee assistance program and dedicated employee councilEmployee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
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