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Boggabri - General Assistant - Full-time
3 months ago
Reporting to the Village Manager, this role will require the successful applicants to work across multiple departments including housekeeping, food & beverage and retail.
About You
To be successful, you will have:
Demonstrated relevant work experience, preferably in the commercial hospitality industry A Responsible Service of Alcohol (RSA) certificate (desirable) Experience in high volume and detailed cleaning in a food and/or housekeeping environment Experience with cash handling Demonstrated experience working successfully in a team Good communication skills with the ability to work well under pressure Class C, Manual Driver's Licence Valid Australian work rightsWhat Civeo Can Offer You
14/7 Drive in -Drive out, lifestyle roster – seven days off every two weeks BYO referral program Food and accommodation provided at our Villages (for those not living locally to the village) Access to Village's fantastic lifestyle options including gyms, pools and Hub's (dependent on Village) Access to onsite parking, wellbeing and employee programs Exciting internal training opportunities Civeo's Employee Reward & Recognition Platform - The Civeo Hive with exclusive staff discounts across hundreds of retailers. Wellbeing and employee programs including Employee Assistance Program (EAP)Our successful candidate will be required to complete a pre-employment medical including Drug and Alcohol testing and willing to obtain a National Police Clearance.
Fly in, Fly out (FIFO) is not provided.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land. We're safe, welcoming and proud to encourage Aboriginal & Torres Strait Islander people to join us.
Next Steps
If this sounds like you, please click "Apply Now" or alternatively, please apply through our website .
Primary Duties and Responsibilities People To understand annual personal and company objectives and to take part in regular appraisal processes to assess performance and provide feedback to management. To undertake technical and other training as required, and to attend periodic team and individual meetings as required. To always apply safe work practices to contribute to the safety culture at Civeo. Customers To deliver excellent services to the Management team, in a timely manner, consistent with all relevant quality standards. To facilitate and maintain a safe environment for our customers. Process To maintain the dining room in a clean and hygienic condition. To ensure that customers are greeted in a friendly and professional manner in the dining room, bar and retail outlets. To undertake vegetable preparation. To assist in setting up food service areas for meal service. To clean floors, furniture and equipment. To unload and store stock and supplies. To undertake regular waste collection in kitchen and dining areas. To record food waste. To wash dishes, kitchen equipment and utensils after meal service. To maintain cleanliness in service area on a continuous basis. To maintain the highest possible standard of hygiene and presentation of food in the crib room. To stock shelves in bar and retail outlets, and to store incoming deliveries. To serve on counters in the retail and bar outlets, handling cash and taking payments. To record pest sightings. To report any equipment maintenance or replacement to the Village Manager. To undertake servicing of rooms as directed on a daily or weekly basis. To undertake full service of rooms for new arrivals. To clean ablution and laundry facilities. To carry out linen changes. To report all room maintenance issues to the Village Manager. To unpack and ensure adequate storage of stock and supplies. To maintain cleaning equipment to an acceptable standard. To strip and polish floors in rooms and common areas. To clean room and facility windows. To undertake general repairs and maintenance of site grounds, facilities and buildings. To carry out gardening duties. To ensure regular collection and maintenance of waste throughout site. To keep all work areas, storage areas and workshops in a tidy, safe and professional condition. To ensure all health, safety, quality and environmental standards and legislation are strictly met, ensuring a safe environment for employees, customers, contractors and visitors, and promptly reporting any issues, potential issues or near miss events. To follow Standard Operating Procedures in all relevant areas of the Village and to contribute ideas for improving processes and procedures. To use simple IT systems and cash collection systems as necessary. Finance To facilitate random and programmed audits of the Village. OtherAny other required duties appropriate to the scope, nature and seniority of the role. Knowledge, Skills and Experience Professional Qualifications Grade 10 standard of education with ability to read, write and perform numerical calculations commensurate with the duties of the position. Responsible Service of Alcohol Certificate (RSA). Manual Drivers licence, Class C. Experience At least 6 months' work experience of similar work, preferably in the commercial hospitality industry (retail, bar, hotel or restaurant). Experience of cleaning in a food environment and/or housekeeping environment. Experience of cash handling (desirable). Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. Knowledge of workplace safety systems and compliance, including responsibilities to self, other persons and property, including the safe operation of plant and equipment and manual handling. Knowledge of equipment and materials routinely used in retail, bar and restaurant operations. Knowledge of equipment and materials routinely used in Facilities Operations (. ride on mower, push mower, whipper snipper, blower, high pressure hose, small parts).Competency
Behaviours
Working with People
Meets all team deadlines and responsibilities Listens to others and values opinions Helps team leader to meet goals Welcomes newcomers and promotes a team atmosphere. Seeks win-win relationshipsDelivering Results and Meeting Customer Expectations
Builds customer confidence Is committed to increasing customer satisfaction Sets achievable customer expectations, assumes responsibility for solving customer problems, and ensures commitments to customers are met Solicits opinions and ideas from customers Responds to internal customersFollowing Instructions and Procedures
Sets specific requirements for all requests Meets commitments and delivers solid results against expectations Looks for ways to improveCoping with Pressures and Setbacks
Meets commitments, works independently, and accepts accountability. Handles change, sets personal standards, and stays focused under pressure. Meets attendance and punctuality requirements Steps up when askedRelating and Networking
Can easily establish good relationships with customers and staff Relates well to people at all levels Has networked with a wide range of contacts Is able to use humour to bring warmth to relationships with others Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. High level of general physical fitness and strength. Performing physical activities that require considerable use of arms and legs. Lift, push, pull and carry up to approximately 20kgs. Stand and walk for extended periods of time. The ability to bend, stretch, twist, or reach with your body, arms, and legs. Walk up and down stairs. Squat, crouch and sit. Reach above shoulder level, chest to shoulder level, below chest level and behind body. Twist, turn and tilt neck. Good hand eye coordination. Tolerate exposure to dust and cleaning chemicals. Tolerate working in hot temperatures. Push a trolley. Use a step ladder. Operate a vehicle. Perform foot pedal action. Unimpaired vision with or without the aid of prescription eyeglasses. Unimpaired hearing with or without the use of a hearing aid. Manual dexterity, strength and steadiness – the ability to move hands and fingers to grasp, manipulate and assemble objects. Stamina – The ability to exert yourself physically over long periods. Trunk strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without fatiguing. Tolerate any required personal protective equipment (PPE) such as gloves, or other PPE deemed necessary.