Injury Management Advisor

1 week ago


Brisbane, Queensland, Australia Queensland Treasury Full time

The Injury Management Advisor will provide advice to Claims Officers regarding appropriate treatment, services and return to work issues enabling effective claims strategies to be implemented on Nominal Defendant claims.


You will have extensive knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to a compensable injury.


You will have excellent written and interpersonal skills, including the ability to liaise effectively with injured persons, medical providers, lawyers and claims staff.


Some of the key aspects of the role include:

  • Develop and implement rehabilitation policies, strategies, processes and systems as part of a continuous improvement culture in a contemporary claims management environment, including maintaining the currency of all supporting reference manuals and tools.
Manage the rehabilitation and injury management activities to ensure:

  • accurate, complex technical and strategic advice is provided to IC management, claims staff and external stakeholders on rehabilitation for claimants.
- appropriate rehabilitation programs are developed for individual claimants with clear expectations outlining goals and objectives.
- effective management of external service providers, e.g. care providers
- adherence to the MAIC rehabilitation guidelines

  • Management of Injury Coding for the Nominal Defendant
  • Provide high level advice to senior management on current challenges relating to the rehabilitation of claimant's and any potential impact on the CTP scheme.
  • Develop and maintain effective working relationships with key internal and external stakeholders, including rehabilitation and allied health providers, the Insurance Regulator and other CTP insurers.
  • Develop strong working relationships with treating health practitioners to drive the best health outcome for CTP claimants.
  • Actively participate as a representative for the Nominal Defendant at all Rehabilitation Industry Group meetings and other industry forums.
Applications to remain current for 12 months

Job Ad Referene:
QLD/475929/23

Closing Date:
Tuesday, 21 March 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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