Graphic Design Team Lead

2 weeks ago

Sydney, New South Wales, Australia Talent Right Full time

This Graphic Design Team Lead position is a hands-on role working closely with the Creative Director to help manage the workflow of a remote team on various projects and assignments and solely responsible for the QA of client project output.


Requirements:

Responsibilities:

  • Work closely with the Creative Director to manage the workflow of a remote team on various projects and assignments.
  • Solely responsible for the quality assurance (QA) of client project output.
  • Lead the planning, triaging, and trafficking of incoming briefs from the business, working with the wider team to keep projects on track.
Team Expectations

  • Be creative, stretch yourself, and have fun
  • Maintain all of the Company's core values: Teamwork, Structure, Hustle, and Transparency.
  • Maintain a positive work environment with the fulfillment team.
Performance Objectives

  • Ensure client satisfaction through the quality of work and a robust QA process.
  • Maintain ClickUp accuracy and keep it always uptodate.
  • Prevent negative feedback from clients regarding quality issues.
  • Ensure monthly projects and activities are delivered on or before time.
  • Provide leadership, guidance, and constructive feedback to the creative team, striving for quality.

Key Performance Indicators (KPI's):

  • Zero client followups
  • SAMS are kept uptodate so clients know project statuses.
  • Completion of projects on or before deadlines.
  • Achieve 95% accuracy with QA on all creative works.

Qualifications:

  • Minimum of 8 years of design experience in an inhouse creative department or design firm.
  • At least 3 years of experience managing a team and various projects endtoend.
  • Strong creative, organizational, problemsolving, and time management skills.
  • Strong administration and project management skills.
  • Keen eye for detail as this role is responsible for final QA on project output.
  • Excellent interpersonal and communication skills.
  • Expert knowledge in digital graphic production processes (online and offline).
  • Expert knowledge of Adobe Creative Suite (Indesign, Illustrator, Photoshop, and Acrobat). Google Docs, Dropbox, etc
  • Ability to work closely with Account Managers and Creative Director to develop project briefs and maintain a high standard of quality assurance.
Essential Skills

  • Thorough grasp of marketing concepts.
  • Ability to work remotely and be selfmotivated during work hours.
  • Strategic organization to ensure tasks and notes are actioned in the correct timeframes.
  • Clear, effective, and confident communication with team members and clients.
  • Efficient time management while working on multiple projects with different clients.
Required Tool Knowledge

  • Office365 Suite
  • ClickUp
  • Adobe Creative Suite
  • Google Suites
  • Dropbox
  • Figma

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