Sales Department Manager

1 week ago


Rhodes, New South Wales, Australia IKEA Full time

Job ID: 239176

Date posted: 13/05/2024

Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people.

We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.

We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

  • 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Coworker discount
  • Lowcost nutritious meals including complimentary drinks in our Coworker restaurant
  • Coworker uniform provided
  • Free Coworker parking
  • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
  • Bonus programme (where eligible)
  • Coworker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

  • This role is Permanent, Fulltime 76hrs/fortnight.
  • The internal job title for this role is Shopkeeper.
  • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts, ranging from 8:30am up to 9:30pm.
  • You also have the availability to work alternating weekend shifts (both Saturday and Sunday) in a fortnightly cycle.

About this work area
As Shopkeeper your responsibilities will include, but are not limited to:

  • Securing and optimising sales and profitability of a multimillion-dollar home furnishing department, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
  • Acting quickly on commercial opportunities and customer feedback, as well as a good understanding of the local market and competition, supply, and performance analysis.
  • Lead, coach and develop engaged and knowledgeable coworkers to actively serve and assist customers to improve their overall shopping experience.
  • Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers.
  • Creating an environment of trust by encouraging open, constructive, honest, twoway feedback with your team and other colleagues while providing an inspiring and motivating direction for coworkers and engaging them fully in the IKEA objectives.
  • Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
  • Ensuring coworkers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.

As Sales Department Manager you are or have:

  • Passionate about home furnishing, love sales and have a desire to lead and motivate your own team within a leading retailer.
  • Proven experience in delivering on sales KPI's and budgets, with knowledge of how to maximise profitability and growth potential of your department.
  • Previous experience managing and leading in a commercial environment, customeroriented business & actively selling through understanding customers and their needs, with demonstrated success in driving sales growth.
  • A growth mindset, you view challenges as opportunities, value feedback as an opportunity to grow, curious to learn and develop and share your knowledge with others.
  • A considered decisionmaker with the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of a fastpaced, futureoriented organisation.
  • Enjoy working in a fastpaced and omnichannel environment and have ability to make things happen by championing flexibility, speed, and simplicity.

We need people like you
At IKEA, work is so much more than a job. Come join us

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