Casual Tqgc Food and Beverage Attendant

1 week ago

Gold Coast, Queensland, Australia TAFE Queensland Full time
About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State.

For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers.

We have recently been named the State Winner of the 2021 Large Training Provider of the Year at the prestigious Queensland Training Awards.

Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity
TAFE Queensaland Gold Coast are looking for exceptional and experienced:

  • Baristas
  • Bar Staff
  • Floor Staff
As the Food and Beverage Attendant at TAFE Queensland Gold Coast, you will:

  • Uphold the highest quality standards for the food and beverage operations inside our café, restaurant and event centre.
  • You will work with your team members to delivery a high quality service experience to both guests and students as well as participate in the day to day operations in front of house Food and Beverage areas.
  • Must be available to work a variety of shifts including nights, weekends and Public Holidays.
This position reports to the Manager, Food and Beverage.
This is a Casual Opportunity unless otherwise determined.

The position will be based primarily at Robina Campus however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

  • Showcase a warm and friendly style of service which curates an unforgettable and personalised experience for our guests from start to finish.
  • Setting up the café, restaurant or event centre ready for service
  • Restocking misenplace
  • Work with and maintain a 'best practice' approach to Food and Beverage operations.
  • Participate in the delivey of any internal and external functions at the campus
  • Receive orders and serve customer requests completely in a timely manner.
  • Understand menu content, any menu changes and promotional activities.
  • Work collaboratively with the key operations staff to facilitate continuous improvement.
  • The ability to multitask and cope with high pressure service situations without compromising standards, productivity or quality.
  • Keep your service area clean, tidy and well prepared.
  • Efficiently manage the proper settlement of all customer accounts.
  • Answer guest queries in a polite and helpful manner.
  • Barista experience highly regarded
  • Understand and implement all legislation in regards to the Responsible Service of Alchol.
  • Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:

  • Previous experience in food and beverage service
  • Demonstrated customer service skills with a passion for deliverying and creating special experinces for guests
  • Proactive and highly motivated with a willingness to part of a team with a winning attitude.
  • Excellent communication skills to liaise with a range of guests.
  • Flexible, reliable and responsive to a range of work situations
  • Previous food hygiene and cash handling experience
Highly Desirable Requirements

  • Availibility for day shifts
  • 2 years experience in a similar role
  • Evening work as required
  • Understanding of the United Nations Sustainable Development Goals and the ability to adapt sustainable practices into all aspects of the role and service delivery.
How to apply

  • A detailed resume;
  • A cover letter that outlines your known skills, abilities, knowledge and experience (maximum of 1 page in total; and
  • The contact details for two referees (one of whom is your current supervisor)

Closing date: 15:00 Friday 3 March, 2023

Job Reference Number:

TQ

For further information, please contact:

Andrew Sjaus, Food and Beverage Manager

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