Food & Beverage Supervisor

2 weeks ago

Port Stephens Council, Australia Australian National University Full time

About us The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools. Offering world class experiences including a showcase of the region's growing culinary reputation at The Wild Herring and The Galley Kitchen, and five star indulgence at the on-site Spa Lucca, The Anchorage Hotel and Spa is a destination like no other.

About the position The Anchorage has a variety of dining and food offering across the property, including t he Galley Kitchen which offers a casual dining setting and provides room service and pool bar service to our guests ; and the sophisticated Moby's Bar which is home to a selection of the world's finest whiskies, smartest cocktails and wonderful wines .

This award winning crew is casting a line out for an enthusiastic and custom er f ocused Food and Beverage leader . This full time opportunity is responsible for providing our guests with exceptional experiences ; essential accountabilities include :

Provide and project friendly, courteous and professional service at all times

Set restaurant in line with booking requirements and customer requests

Break down and cleaning of restaurant

Assist with rostering requirements and shift coverage

Provide staff training to new team members and assist with current staff development plans

Supervise and manage staff on shift

Resolve customer complaints

Prepare and serve barista standard coffee

Prepare and serve beverages; including cocktail and presentation of wine

Facilitate room service, taking orders and delivery

Follow RSA government legislation requirements

Maintain cleanliness front of house areas

Set up and break down of Function and Events on site

Oversee and manage daily open and closing procedures

This position will require availability for split shifts for breakfast, lunch and dinner se rvice across a 7 day rotating roster. Our seasonal peaks run through summer, public holiday and school holiday periods, availability during seasonal peaks is essential.

Certifications required: RSA

This role will require you to complete a criminal check prior to your appointment to the position (cost covered by Wests).

About you We are seeking passionate senior Food and Beverage professionals with fine dining experience . Good knowledge of wine or e xposure to presenting wine in a restaurant setting will be highly regarded . You will have exceptional customer service skills, a positive and enthusiastic attitude , and the ability to retain your high standards in a busy and demanding position. Demonstrated leadership experience and ability to provide guidance and mentoring to staff is essential to the success of this position .

What we offer As part of the Wests Group Australia, The An chorage can offer you great employee benefits, the luxury of being able to live , work and spend time exploring the beautiful holiday location of Port Stephens, along with the opportunity to develop and further your hospitality career

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate . Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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