Retail Security Officer

2 weeks ago

Melbourne, Victoria, Australia certisciscP2 Full time

Position Purpose

Certis Security is seeking Security Officers to join them in servicing a major national retailer. We currently have roles available across a number of stores in Sydney, NSW. Bring your customer service experience to the Security industry and kick start your career today.

Key Responsibilities

  • Providing a high quality visual security presence at client locations
  • Conduct foot patrols of the stores
  • Responding to and de-escalating anti-social behaviour
  • Respond to security emergencies
  • Maintaining log of incident reports
  • Completing necessary paperwork
  • Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted
  • Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
  • Demonstrate knowledge and competence in the implementation of emergencyprocedures
  • Use of computer systems and communication tools

Qualification

  • Minimum of 2 years general security experience and 1 years in retail security experience
  • Electronic reporting of shift logs and rostering access
  • Current Security Licence
  • Cert II in Security Operations
  • First Aid Certificate
  • Full working rights in Australia
  • Experience in retail environments highly advantageous
  • Strong oral and written communication skills
  • Available retail trading hours, including evening trading

Knowledge

  • Detailed knowledge of the Site-Specific SOPs and Safe Work Method Statements
  • Working knowledge of the General SOPs Part 1
  • Detailed knowledge of traffic movements, other stakeholders contact details and PPE
  • Awareness of site access including commuting requirements

Benefits & Culture

  • Friendly and inclusive environment
  • Growth and development are supported and promoted
  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide
  • A well-being program that provides advice about mental, physical, and financial well-being
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported
  • Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Diversity Statement

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW

• ACT

• QLD 41315

• WA SA48240

• NT 345

• SA ISL

• TAS 3020

Certis Security Australia Pty Ltd

• NSW

• ACT

• QLD

• WA SA 72311

• SA ISL

• VIC Z S

• VIC Z S

• NT 1093

• TAS

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