Retail Security Officer

1 week ago

Melbourne, Victoria, Australia Certis Security Australia Full time

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff.

As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.


Position Purpose:

Certis Security is seeking Security Officers to join them in servicing a major national retailer. We currently have roles available across a number of stores in Sydney, NSW. Bring your customer service experience to the Security industry and kick start your career today.

Key Responsibilities:

  • Providing a high quality visual security presence at client locations
  • Conduct foot patrols of the stores
  • Responding to and deescalating antisocial behaviour
  • Respond to security emergencies
  • Maintaining log of incident reports
  • Completing necessary paperwork
  • Conduct incident investigations in a timely manner and ensure that SecurityIncident Reports are completed and submitted
  • Provide a customer service approach and maintain a fair, courteous andrespectful manner in dealing with clients and customers
  • Demonstrate knowledge and competence in the implementation of emergencyprocedures
  • Use of computer systems and communication tools

Qualification:

  • Minimum of 2 years general security experience and 1 years in retail security experience
  • Electronic reporting of shift logs and rostering access
  • Current Security Licence
  • Cert II in Security Operations
  • First Aid Certificate
  • Full working rights in Australia
  • Experience in retail environments highly advantageous
  • Strong oral and written communication skills
  • Available retail trading hours, including evening trading

Knowledge:

  • Detailed knowledge of the Site-Specific SOPs and Safe Work Method Statements
  • Working knowledge of the General SOPs Part
  • Detailed knowledge of traffic movements, other stakeholders contact details and PPE
  • Awareness of site access including commuting requirements

Benefits & Culture:

  • Friendly and inclusive environment
  • Growth and development are supported and promoted
  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide
  • A wellbeing program that provides advice about mental, physical, and financial wellbeing
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported
  • Emphasis on learning and development, where a stateoftheart LMS is available to all employees

Diversity Statement:

Certis Security Australia Master License:

Sydney Night Patrol & Inquiry Co Pty Ltd

  • NSW
  • ACT


 QLD 4131
  • WA SA48240


 NT 34
  • SA ISL 17814
  • TAS 3020
Certis Security Australia Pty Ltd

  • NSW
  • ACT
  • QLD


 WA SA 7231
  • SA ISL 23579
  • VIC Z S
  • VIC Z S


 NT 109
  • TAS
Certis Security is seeking Security Officers to join them in servicing a major national retailer. We currently have roles available across a number of stores in Sydney, NSW. Bring your customer service experience to the Security industry and kick start your career today.

Benefits & Culture:

  • Friendly and inclusive environment
  • Growth and development are supported and promoted
  • A discount program where employees, and their family members, can save at over 400 retailers Australia wide
  • A wellbeing program that provides advice about mental, physical, and financial wellbeing
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported
  • Emphasis on learning and development, where a stateoftheart LMS is available to all employees

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