Business Support Officer

2 weeks ago

Brisbane, Queensland, Australia Queensland Health Full time
The role

This essential role operates in a dynamic, demanding and complex environment and is required to support a high volume of both proactive and reactive requests while providing timely, thorough and accurate advice, and coordinating the delivery of branch activities including administrative, financial, human resources and business management services.

Coordinate and quality check the preparation of executive documentation on a wide range of matters.


Reporting to the Branch Manager, the Business Support Officer is accountable for ensuring on-time, high quality branch output and engagement together with alignment and compliance with organisational and departmental administrative and support policies and standards.

The role will coordinate and support standard business and administrative procedures ensuring systems are effectively communicated and applied across the branch and determining the extent to which matters should be escalated.

Coordinate the responses to executive correspondence, briefs, submissions and ministerial requests within the branch.

This requires a high level of written communication and editorial skills, strong grasp of written and spoken English language, excellent attention to detail and the ability to analyse, edit and prepare reports, submissions and correspondence of a complex and substantive nature.


Assist with the coordination of culture and performance initiatives by implementing cultural improvement initiatives in line with planned timeframes and operational planning.

This will require the Business Support Officer to develop and maintain strong working relationships with all stakeholders.

Are you right for this role?

To perform successfully in this role, you will have a demonstrated knowledge of, or the ability to acquire knowledge of, policies and practices relating to finance, human resources and records management.

Your ability to analyse business performance data, identify trends and develop options to achieve performance goals is essential in this role.

Additionally, you will have a proven ability to provide expert advice to managers and staff in the delivery of business services and the measurement of business performance within a large complex public sector service delivery organisation.


About eHealth Queensland:

eHealth Queensland is one of the largest Information Communication Technology operations in the state.

It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.


Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.


You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development

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