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Business Support Officer

3 months ago

Brisbane, Queensland, Australia HOBAN Recruitment Full time

HOBAN Recruitment are currently sourcing an experienced Business Support Officer to work with our client who is an independent statutory agency, responsible for supporting thousands of Australians with a significant and permanent disability and their families and carers.


The Participant/Business Support Officer will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

It may have a public contact role and may be required to communicate with and provide a straightforward advice to a range of internal and external stakeholders.


  • Located in Brisbane, QLD
- $36.27 per hour + superannuation

  • 18month contract, possibility of an extension, pending business requirements

About the role

  • Providing counter/reception support for the local office
  • Coordinating appointments with the use of Agency office facilities
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Supporting planning teams by actioning planning tasks that do not require delegation.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the Business systems.

About you

  • Exceptional communication and customer service skills
  • Experience in front counter/reception work is required
  • Previous experience in administration is mandatory
  • Has understanding and empathy towards people with a disability
  • Experience working with first nation people is desirable
  • Must be an **Australian Citizen