Ccs Account Manager

2 weeks ago

Sydney, New South Wales, Australia NOKIA Full time

Join us in creating the technology that helps the world act together
We are a B2B technology innovation leader pioneering the future where networks meet cloud.

At Nokia you will have a positive impact on people's lives and help build the capabilities needed for a more productive, sustainable, and accessible world.


Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.


The team you'll be part of


As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models.

Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What you will learn and contribute to


In this role, you will be accountable for breaking in new sales opportunities and to develop case specific win strategies.

Ultimately you play a crucial part in the ambition of the company to significantly grow the business.

You are the orchestrator of the multilevel selling process and ultimately you bring the deal home.


You build a strong bid team around you consisting of Solution Experts, Principal Consultants, Bid Managers, Contract managers and Sales support staff.

This multidisciplinary team will report to you in a matrix setup as you will not have to look after the line managers activities for these roles.

You will lead the customer negotiations, lead offer creation and makes sure to create a competitive proposal to our prospect customers.


As part of our team, you will:

  • Lead customer engagement
    , negotiations and all other customer interaction
  • Lead offer creation and optimization to ensure most competitive proposal.
  • Build, lead and inspire the Bid Team
  • Capitalize on tactical opportunities like geopolitical situation
  • Develop business beyond existing portfolio to create sustainable competitive advantage
  • Influence global sales strategies and service portfolio

Qualitative deliverables / KPIs:

  • Account Planning
  • Creating a customer Win Plan
  • Develop case specific win strategies

Quantitative deliverables / KPIs:

  • Prime KPI will be Business growth measured through Order intake number and Gross Margin of this Order intake
  • Further KPI's are EBITDA and to be defined specific strategic Business Objectives concerning your assignment
  • EBITDA

Position Requirements:

  • Widespread and relevant network
  • Proven leadership in sales, sales strategy, and customer engagement
  • Proven Clevel presentation and interaction skills
  • Build strong high performing matrix teams
  • References upon request

Competence Requirements:

  • Highly motivated, enthusiastic, well organized
  • Flexible and able to work under pressure
  • Competitive and resultsdriven
  • Excellent communication skills
  • Strong influencing and negotiation skills
  • Foster trustful and open collaboration

What we offer


Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal-opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people.


Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

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