Eoi - Casual Curtin Connect Officers

1 week ago


Perth, Western Australia Curtin University of Technology Full time
Casual role, working up to 15 hours per week
- $44.03 per hour + 10.5% superannuation

  • Great opportunity to work amongst a dynamic and cohesive team

Your new role
Do you have exceptional customer service and are passionate about supporting students through their educational journey? If so, we have an exciting role available to join our friendly and supportive Curtin Connect team


As a Curtin Connect Officer, you will act as the first point of contact for all student enquiries on a range of matters across the student lifecycle.

High volumes of enquiries are managed across various enquiry channels; face-to-face, over the phone, online such as live chat, and the customer relationship management system.

This position has a strong focus on current student engagement, providing support and resources to our diverse student body.


This casual role offers up to 1-2 shifts per week, with the ability to work more hours over peak periods throughout the year.

To be successful you will require skills in customer service, problem solving and knowledge management, and strong time management.

You will require current work rights in Australia that match the tenure of this role.

To learn more about this opportunity, please contact

Brenton Lynn, Service Delivery Coordinator on

About us
Curtin Connect is the student-centred hub for student services, support and advice.

The centre is high-functioning and dynamic, with a friendly and collaborative team that works under the model of continuous improvement and continually evolves with the changing tertiary education landscape.


Curtin University offers a competitive remuneration and benefits package, a friendly and collaborative work environment, generous leave entitlements and superannuation, flexible working arrangements, and salary-packaging.

Our vibrant campus includes an art gallery, gym, childcare and medical centre, and endless food options including a supermarket.

Join us

Please address the below in your cover letter.

  • As a Curtin Connect Officer, you will be required to interact with our diverse student body and large team, please share how you will demonstrate Curtin values while performing this aspect of the role.
  • How would you bring positive impact to the team and enhance the student experience at Curtin University?
To view a copy of the Position Description, please copy and paste the following link into your web browser.

Applications close: 10PM Tuesday 6 June 2023


Applicants should note that prior to appointment, you will need to have a current National Police Records check, undergo character, integrity, and reference checks.



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