Curtin Connect Equity and Access Officers

1 week ago


Perth, Western Australia Curtin University of Technology Full time

Job Reference:


Curtin Connect
Curtin Connect is the student-centred hub for student services, support, and advice.

The centre is high-functioning and dynamic, with a friendly and collaborative team that works under the model of continuous improvement and continually evolves with the changing tertiary education landscape.


Your New Role


Are you a dynamic, enthusiastic, and student-oriented individual with a passion for supporting our equity students from Indigenous, Rural & Regional, Disability? If so, we have an exciting opportunity for you Join our team as the next Curtin Connect Officer - Equity and Access and be apart of a dynamic team that aims to support our equity cohorts throughout their university journey.


As a Curtin Connect Officer, you will play a pivotal role in providing exceptional support and guidance to students throughout their degree.

In this role, you will have a strong focus on helping students that face barriers in their education, data collection.


You will thrive in a fast-paced environment and will have the ability to manage a high volume of enquiries across various channels - face to face, over the phone, online such as live chat, and the customer relationship management system.

We are seeking a customer service champion who is a natural problem solver and can prioritise their time effectively.

If you have a background in helping others, we are keen to hear from you, however this is not an essential requirement.


As this is a fixed-term contract, you will require current work rights in Australia that match the tenure of this role.

***
Why Choose Us?


We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research.

Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life.

Situated on Whadjuk Nyungar Country, our vibrant campus includes an art gallery, gym, childcare and medical centre, and endless food options including a supermarket.

We encourage a progressive and diverse workplace, offering generous superannuation and salary packaging benefits. We are committed to looking after our employees by promoting health and wellbeing, work flexibility, and personal development opportunities.

Join us

Applications close: 1:00pm AWST, Sunday 17 March 2024.

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