Service Desk Level 3

Our client is currently looking for a Service Desk Officer you will be the first POC therefore need excellent customer service skills and are confident about your technical knowledge with the maturity to know when to escalate.This is a diverse role where you will need to be proactive and take initiative. Responsibilities of the roleProvide first level...

Join us and be part of Victoria's Big Build, working within the award-winning Level Crossing Removal Project. We've already removed some of Victoria's most dangerous level crossings, and we're not stopping any time soon with work to last us until at least 2030. There has never been a better time to get amongst the actionAbout the roleWith innovation at the...

Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream's Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will play a crucial role in providing...

Added Thursday 13th of July :50:53 AM Company Overview: Milestone IT are working with a leading Managed Service Provider (MSP), specializing in providing comprehensive IT solutions and support to businesses of all sizes. With a focus on delivering exceptional service.They are currently seeking a skilled and motivated IT support Level 3 to join our dynamic...

Level 3 IT Service Desk Team Leader - Leading MSP ClientAustralia - VICMelbourne - All locationsSomeone dropped this off on Monday, June 19thCompany Overview: Milestone IT is partnering with a top Managed Service Provider (MSP), specializing in offering complete IT solutions and support to businesses of all sizes. With a focus on delivering exceptional...

Overview of the team and roleThe Technology and Information Management (TAIM) team maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.Client Services team within TAIM provides a responsive and respectful frontline...

**Service Desk Analyst - 3 month contract with possible extensions Victorian Government Agency Melbourne**Responsibilities Adhere to ITIL best practices as outlined in the IT's procedures. Maintain ownership of logged Service Desk tickets. Provide 1st and 2nd level support in accordance with agreed service levels. Assist in the maintenance and review of...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Immediate Start CBD Location 3 month initialOur client, a large Australia wide Not For Profit, seeks an ICT Service DeskOfficer to be the first point of contact for any enquires from internal and external customers. The Service Desk Officer will support the organisation's business streams - Public and Private Hospitals, Aged Care and Community Services and...

Company Descriptionillion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion leverages its consumer and commercial credit registries to provide end-to-end customer management solutions to clients in the financial services, telecommunications, utilities, and government sectors.Job...

Permanent employment- $140k - $150k + Super Melbourne basedResponsibilities: Lead and manage the IT service desk team, providing guidance, support, and mentorship to team members. Implement and adhere to ITIL best practices in service management, incident management, problem management, change management, and service request fulfillment. Oversee and ensure...

Career progression & development opportunitiesSupportive Team EnvironmentAbout Our ClientMy client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.Job DescriptionAs the Service Desk Officer you will be responsible for:...

$45-$50 per hour + super. Level 1 and 2 support, 3month contract.Are you an experienced Service Desk Officer looking for an exciting opportunity to make a difference?Our client, a reputable organization in the public sector, is seeking a skilled and motivated individual to join their team as a Service Desk Officer - Level 1 and 2. This is a 3-month contract...

Job Description Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and...

MelbourneIT & Telecomms Help Desk / SupportPrime Eastern Suburb LocationInitial Three-month contract with possible extensionCompetitive hourly rateAbout the role:This role involves facilitating prompt delivery of network and desktop services, including hardware and software support, to ensure optimal computer use for internal and external customers....

Based in Knoxfield:- Full time permanent position - 3 shift patterns commencing at either 6am, 8am or 11am:Rotating on call roster (attracts weekly allowance)PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia's largest family...

Company Overview***Profusion is working with a global client who are seeking a motivated IT Service Desk Analyst to join their high performing and close-knit team.Role Overview***Working as an IT Service Desk Analyst you will work across L1 and L2 tickets joining an established Service Desk team who support a medium sized global corporate environment....

We have a temporary part time position minimum 4 days per week came for service desk officer role. Immediate start and initial contract will be for 6 months with view to extend.BAU support (In-person / off-site when required)Experience in O365 administration, AD, Exchange admin center, Zoom, Remote Supports toolsRoster Shifts (7.30 AM- 4.00 PM or 8 AM to...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

About Our Client My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension. Job Description As the Service Desk Officer you will be responsible for: Service Desk ticket management (e.g., Service Now) ...