![Parliamentary Service](https://media.trabajo.org/img/noimg.jpg)
Infrastructure & Data Operations Support Officer
1 week ago
This role is pivotal in ensuring the seamless operation and optimisation of our server, infrastructure, cloud services, and data operations.
Key Responsibilities:
Technical Support:
Provide robust technical support for server, infrastructure, cloud, and storage operations, including timely resolution of operational issues and escalation to vendors for Level 3 support.
Collaborative Teamwork:
Work constructively within the IT team and across IT Services to develop capabilities, deliver seamless customer service, and maintain secure IT services.
System Management:
Oversee hypervisor platforms, ensure a secure and resilient environment, and manage backup and disaster recovery procedures.
Performance Monitoring:
Monitor and optimize operational performance, maintain security, and ensure business continuity.
Technical Leadership:
Provide second and third-level technical support, oversee system updates and upgrades, and contribute to project implementation.
Customer Support:
Assist customers with issue resolution, provide training, and enhance the customer experience through technical leadership and responsiveness.
Documentation & Recordkeeping:
Maintain accurate system documentation, asset management, and technical records.
Mentorship & Training:
Educate customers, mentor service desk team members, and contribute to the unit's knowledge base.
Process Improvement:
Engage in the development and enhancement of operational processes, IT policies, and standards.
Vendor Engagement:
Oversee vendor-related tasks, resolve escalated issues, and document solutions to enhance IT capabilities.
If you are a proactive, security-minded individual with a passion for IT infrastructure and operations, we encourage you to apply.
The 1-2 page Suitability Statement should address the requirements of the role and in particular your experience in:
- Proven experience delivering enterprisewide support for servers, infrastructure, cloud and any relevant storage or data operations, upgrades, maintenance (including security) and continuous performance improvements in a geographically dispersed organisation in a timecritical, sensitive environment
- Demonstrated ability to contribute to problem solving across the IT operating environment, ability to trouble shoot and diagnose complex technical problems and recommend a course of action to solve the issue while remaining calm under time pressure.
- Written and interpersonal communication skills to support preparation of documentation, relationship building with customers and team members, showing sensitivity to different customer needs and communicating technical information simply.
-
Infrastructure Support Officer
1 week ago
Brisbane, Queensland, Australia Eden Richie Recruitment Full timeEden Ritchie is seeking an Infrastructure Support Officer - Budget Governance who work closely with key stakeholders across the division and support governance outcomes. The position is for someone with skills and experience in financial processing and general finance and knowledge in SAP.- 3 month contract with possible 2 month extension:Brisbane CBD...
-
Manager - Infrastructure Safety
1 week ago
Brisbane, Queensland, Australia Education Full timeYour OpportunityThe Manager, Infrastructure Safety Project Team - Infrastructure Safety, provides expertise in operational infrastructure safety to develop, implement and administer key government infrastructure programs contributing to the government's Building Queensland priority. Infrastructure Safety is accountable for driving a safety lead culture and...
-
Infrastructure Services Officer
1 week ago
Brisbane, Queensland, Australia Education Full timeYour OpportunityAs the Infrastructure Services Officer, you will provide operational information, advice and support to various areas of the department relating to the delivery of improved infrastructure solutions for Queensland's State Schools.You will utilise your excellent organisational and communication skills to support the team across a broad range of...
-
Infrastructure Services Officer
1 week ago
Brisbane, Queensland, Australia Education Full timeInfrastructure Delivery and Operations Branch are seeking applicaions for a Infrastructure Services Officer to join their team on a temporary (for a period of 6 months, unless otherwise determined) full-time basis. Read on for more information about this role.About Us:We are looking for an agile and enthusiastic person who can manage the planning and...
-
Infrastructure Services Officer
1 week ago
Brisbane, Queensland, Australia Education Full timeAbout UsWe are looking for an agile and enthusiastic person who can manage the planning and delivery of maintenance and related programs for schools across the state.About the RoleAs the Infrastructure Services Officer, you will have responsibility for, but not limited to, the following:Undertake high level planning to develop the current packages for...
-
Brisbane, Queensland, Australia State Development, Infrastructure, Local Government and Planning Full timeAs Manager, Regional Infrastructure, Infrastructure and Regional Strategy you have the opportunity to facilitate improved infrastructure pipeline sequencing and timing along a regional growth corridor. You will contribute to ensuring Queensland's infrastructure investments are aligned across agencies, infrastructure providers and local councils to jointly...
-
Infrastructure Services Officer
1 week ago
Brisbane, Queensland, Australia Education Full timeAbout the Department:The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable...
-
Infrastructure Architect
1 week ago
Brisbane, Queensland, Australia Talent International Full timeTalent International is searching for an Infrastructure Architect to join our commercial Client in the Aviation industry. Initial 12 month daily rate contract $940 inc super p/d Based in Brisbane with 2 days WFH Overview:As the ideal candidate, you will have experience designing and implementing complex infrastructure solutions, with expertise in Cisco...
-
Infrastructure Manager
7 days ago
Brisbane, Queensland, Australia halcyonknights Full timePage 1/4Position DescriptionRevision Date 10/01/2023Position Title Infrastructure Manager Accountable To Executive General Manager - Technology Direct Reports Infrastructure Team Location National Operations Centre - Eight Mile PlainsAs an Infrastructure Manager your role to plan, direct, and coordinate the design, installation, and connectivity of computer...
-
Data Standards And Reporting Officer
1 week ago
Brisbane, Queensland, Australia The State Of Queensland Full timeData Standards and Reporting Officer - ICT Support Services Education (Organisation site ) Information and Technologies Branch, People, Information and Communication Services Division An exciting opportunity exists within ICT Support Services as a Permanent AO5 Data Standards and Reporting Officer, in this role you Utilise Power BI, SCOM (System Centre...
-
Project Support Officer
1 week ago
Brisbane, Queensland, Australia State Development, Infrastructure, Local Government and Planning Full timeThe Capital Planning and Performance team is part of the Infrastructure Planning and Advisory (IPA) division within DSDILPG's Infrastructure and Regional Strategy group. The IPA division is responsible for driving the performance of the State's capital program and facilitating positive infrastructure service outcomes across the State based on robust capital...
-
Ict Infrastructure Manager
1 week ago
Brisbane, Queensland, Australia G Full timePermanent full-time salary position National manufacturing industry leader Based from Eagle Farm, Brisbane Head Office G.James Glass and Aluminium is Australia's leading integrated glass and aluminium manufacturer and contractor. Our privately owned, family company employs over 1900 people with operations throughout Australia._Our Eagle Farm Head Office ICT...
-
Infrastructure Services Officer
7 days ago
Brisbane, Queensland, Australia Education Full timeYour role The Infrastructure Services Officer is responsible for identifying, accessing and acquiring strategic land parcels for a growing education demand, including development of new schools and the expansion of existing schools. The team covers a broad range of property functions, and you will be required to provide strategic advice in relation to...
-
Network/ Infrastructure Support Specialist
1 week ago
Brisbane, Queensland, Australia Talent International Full timeaustralia brisbane permanent negotiable- 9 Month Daily Rate Contract:- $678 P/D inc super:- Flexible WFH Not fully remoteRole summary:Contract role within a technology infrastructure and support team delivering IT infrastructure hardware updates to sites across an operating network.The key aspect of the role is the replacement of all end-of-life Juniper...
-
Data Standards and Reporting Officer
1 week ago
Brisbane, Queensland, Australia The State of Queensland Full timeData Standards and Reporting Officer - ICT Support Services Education (Organisation site ) Information and Technologies Branch, People, Information and Communication Services Division An exciting opportunity exists within ICT Support Services as a Permanent AO5 Data Standards and Reporting Officer, in this role you Utilise Power BI, SCOM (System Centre...
-
Infrastructure Operations Lead
7 days ago
Brisbane, Queensland, Australia Itoc Full timeBusiness Critical Client Delivery facing role Joining a results driven established team Strong Technical + Team Leadership skills are essentialAbout Itoc:We are an award winning cloud consulting, engineering & managed services company with a proven track record assisting clients with their cloud strategy, implementation and operations.As a leading consulting...
-
Principal Infrastructure Services Officer
1 week ago
Brisbane, Queensland, Australia Lime Recruitment Full timeLime Recruitment is currently working with a government department to recruit a Principal Infrastructure Services Officer contract to 30/06/2025 based in the Brisbane CBD and working from home. In this role you will: Provide leadership to support team operations and project teams in undertaking high level analysis, design, review and implementation of...
-
Principal Technical Officer
1 week ago
Brisbane, Queensland, Australia Resources Full timeRole requirements A degree or equivalent in Engineering, Science, Asset Management, Trade qualification complimented with posttrade training, or other relevant technical field is highly regarded. Experience in Asset Management, Building Services, Facilities Management or similar, preferably in the mining and resources industry is highly regarded. Project...
-
Technology & Infrastructure Manager
1 week ago
Brisbane, Queensland, Australia Penske Full time_Your New Opportunity_In addition to this, they will have the following responsibilities:Technology & Infrastructure Leadership Technology, infrastructure and network planning, design and implementation. Leading a team of infrastructure staff to perform their duties in line with their roles. Delivering quality outcomes on operational and project work....
-
Principal Infrastructure Services Officer
1 week ago
Brisbane, Queensland, Australia Lime Recruitment Full timeLime Recruitment is currently working with a government department to recruit a Principal Infrastructure Services Officer contract to 30/06/2025 based in the Brisbane CBD and working from home.In this role you will:Provide leadership to support team operations and project teams in undertaking high level analysis, design, review and implementation of...