Front Office Assistant

1 week ago


Blacktown, New South Wales, Australia Smiles & Faces Orthodontics Full time

Job description
We are a well regarded orthodontic practice within our community that enriches lives through straight teeth and healthy smiles. Our practice is expanding and we are looking for a Customer Service superstar. You would have a key role in creating first impressions for our customers. You have an energetic personality, enjoy working with people, and have a positive body language.

You should be able to maintain composure during busy times, yet have a proven ability to work well within a team and alway eager to learn different approaches.


Position is for 3 days a week: Monday, Tuesday, Thursday.
Mon/Tues approx hours are: 7:30am-5:45pm and Thursday hours are: 8:30am-6:15pm and future possibility to work more days.

Previous Dental or Orthodontic Experience preferred though not essential.

We are looking for team members with an ability to connect with customers/ team members. Previous customer service experience and working within a team is essential.

Responsibilities:

  • Organising correspondence, scanning and filing
  • Ability to handle difficult conversations with customers
  • Working well within a small team and able to work independently at times.

Desirable Attitude & Skills:
Good listening and verbal skills. Self Organized. Communicate with empathy. Work well within a team to achieve group's objectives. Drive to learn. Previous ability working on schedule during busy times an advantage. Pleasant tone. Personal grit.

Job Types:
Part-time, Casual

Salary:
$ $35.00 per hour

Benefits:

  • Employee discount ( 50% on the orthodontic treatment, T&c* applies)
  • Employee mentoring program
  • Potential Flexible work arrangements (after 12 months)

Schedule:

  • 10 hour shift
  • Monday to Friday

Experience:

  • Customer service and working within a team: >1 year (preferred)

Job Types:
Part-time, Casual

Part-time hours: 25-35 per week

Salary:
$ $35.00 per hour

Benefits:

  • Employee discount
  • Employee mentoring program

Schedule:

  • 10 hour shift
  • Monday to Friday

COVID-19 considerations:
proof of Covid vaccination NOT required. Standard precautions taken

Ability to commute/relocate:

  • BLACKTOWN, NSW 2148: Reliably commute or planning to relocate before starting work (required)

Experience:

- customer service/ reception: 1 year (preferred)
- dental assistant: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

Expected Start Date: 09/08/2023

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