Technical Advisor

1 week ago

Perth, Western Australia Suncorp Group Full time
Take the next step. Be part of something bigger at Suncorp.

Work collaboratively with external and internal stakeholdersProvide side by side technical coaching and mentoring to team membersPerth CBD locationYou will provide a superior level of support to our claims advisors and customers whilst maintaining focus on achieving positive claims and business outcomes for all stakeholders.

You will be responsible for the proactive capability uplift of our claims team as a mentor and technical Workers Compensation expert in accordance with legislative, regulatory & procedural guidelines.

This is an exciting opportunity for you to use your comprehensive workers compensation and injury management skills and knowledge in a proactive performance-based culture at GIO, the largest Workers Compensation Insurer in WA.The purpose of this role is to provide technical assistance to claims teams by contributing to and driving proactive claims management.

The Technical Adviser is responsible for ensuring cost effective intervention is provided in a timely manner and influencing effective claims strategy within the claims team.

This role is also accountable for coaching and mentoring claims teams to ensure sound decision making and to assist the development of product, legislative and regulatory knowledge and skills.

The role requires a constant customer focus by working with customers, team members and third parties to find solutions consistent with their needs and the business objectives as well as resolve complaints in a timely manner.

What you'll do (not limited to):Collaborate across and within teams and build strong relationships with customers to match the right solution to each customer's needs – placing the customer at the heart of decisionsProvide strong and consistent customer service and engagementAct as the subject matter expert for relevant claims teams in area of specialisation.

Primary point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or proceduresProvide specialist technical and/or professional advice for the authorisation and approval of claims management, applying analysis and experience to arrive at the correct course of actionEffectively coach and mentor individual team members to effectively manage claims decisions based on analysis, experience and judgement.


What you will bring:
Committed to delivering a quality, differentiated experience to all customersAbility to seek out information and break down problems and situations into simple lists of components and make or implement solutions as appropriateDemonstrate ability to establish and develop relationships with internal and external stakeholders, our customers and partners

What's in it for you:
Competitive salary packageDiscounts of up to 25% on our various Insurance, Banking & Superannuation productsFlexible working environment and arrangements; genuine focus on work-life balanceNumerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)

We offer support and various programs for our people:
(Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program, Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition).

What you will love about working with us:
Better outcomes for customers takes innovation, care and a laser focus.

As part of the Suncorp Group, we're the go-getters working at the heart of some of Australia and New Zealand's most trusted names in banking and insurance to deliver just that – and then some.

Here, you'll be equipped with all kinds of support and opportunities to make an impact, because our commitment to brightening lives extends to all our incredible people too.

And in an organisation that measures success through the results we deliver for our customers, communities and each other, you'll thrive knowing you're making a genuine difference along the way.

Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.

We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.

We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact

for a confidential conversation

Advertised:
29 May 2024

AUS Eastern Standard TimeApplications close:
27 Jun 2024


AUS Eastern Standard TimeDon't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

#J-18808-Ljbffr

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Wastewater Treatment-1194Primary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Water Quality- Work 3 days a week, so you can enjoy life more:Initial 12-month fixed term opportunity:- Salaries starting from $63,452 + Super 10.5% (based on 22.8hrs per week)Have you recently graduated from Uni with a Degree in...

  • Technical Advisor

    1 week ago

    Perth, Western Australia Vero Insurance Full time

    Jobs - Job Details - Technical Advisor Careers at SuncorpTake the next step. Be part of something bigger at Suncorp.Technical Advisor Job No: 671696Perth Permanent Full Time Insurance Pay Band: 4Permanent opportunityWork collaboratively with external and internal stakeholdersProvide side by side technical coaching and mentoring to team membersPerth CBD...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Suncorp Group Full time

    High potential career development opportunity to join our growing WA Workers Insurance business Make a real difference providing quality outcomes for our customer and business Perth LocationThe Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for...

  • Hse Advisor

    2 weeks ago

    Perth, Western Australia The Technical & Engineering Network Full time

    New HSE Advisor Role Office and Site Based- $140k - $160k Plus Super (DOE)TEN Recruitment is currently recruiting a construction based HSE Advisor to join a outstanding commercial builder in Perth. With a long history in WA, they have delivered a range of large scale projects from education, mixed use developments, aged care and much more.Reporting to the...

  • Technical advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Superannuation Co-Contribution scheme available 9-day fortnight work schedule available (RDO) Salary $112,195 Super About the role:We are currently seeking a Technical Advisor - Wastewater Processes.This is an acting opportunity from 3rd June th January 2025 within the Treatment and Resource Recovery group, based at Kwinana Wastewater Treatment Plant.Under...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Vero Insurance Full time

    Jobs - Job Details - Technical Advisor Careers at Suncorp Take the next step. Be part of something bigger at Suncorp. Technical Advisor Job No: 671696 Perth Permanent Full Time Insurance Pay Band 4 Permanent opportunityWork collaboratively with external and internal stakeholdersProvide side by side technical coaching and mentoring to team members Perth...

  • Technical Advisor

    1 week ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Electrical Construction-11GSPrimary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Project Management Influence the way we do business Permanent $105, % Super + Generous Benefits Flexible working arrangements availableAbout the role We have a permanent opportunity for a Technical Advisor Electrical...

  • Whse Advisor

    1 week ago

    Perth, Western Australia The Technical And Engineering Network Full time

    Full time - 3/1 Roster Perth point of hire Projects in WA and East Coast The Role Seeking a Senior HSE Advisors to support projects in WA and on the East Coast.It is an exciting time and an opportunity for you to join various renewables projects located across Australia. Some of the key functions will include; Support the Corporate WHSE Manager and Project...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Mechanical Construction-1263Primary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Project Management- Shape decisions that will develop & sustain WA's water sources- An opportunity to work on complex capital projects across WA- Permanent role based in Leederville from $105,754 + Super + BenefitsWe're...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Instrumentation & Control-121BPrimary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Operational Technology- Work on major projects to modernise Water Corporation's assets across WA- Join our Operational Technology team based in Leederville- Permanent opportunity from $105,754 + Super + BenefitsWe're...

  • Hse Advisor

    1 week ago

    Perth, Western Australia The Technical and Engineering Network Full time

    Major civil infrastructure projects Market leading management team 2:1 roster (45% site uplift)TEN Recruitment are in partnership with a tier one civil contractor to recruit aHSE Advisor. Our client is a national group of companies with specialisms across Civil Engineering, Construction and Engineering. Their projects include some of the largest civil...

  • Technical Advisor

    1 week ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Instrumentation & Control-1054Primary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Operational Technology- Take the next step in your career with Water Corporation:Support our Operations Technology (OT) infrastructure across WA:- 2 year fixed term opportunity - $104,754 + super + benefitsWe're embracing...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Membrane Treatment-10VVPrimary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Water Quality- Travel requirements to our Regions:- Flexible work options available:- Salaries starting from $104, % SuperAbout the role:We currently have a permanent full-time opportunity as a Technical Advisor - Membrane Treatment...

  • Principal Technical Safety Advisor

    1 week ago

    Perth, Western Australia Mitsui & Co. (Australia) Ltd Full time

    Principal Technical Safety Advisor: Posted: 14/04/2023Closing Date: 13/05/2023- Job Type: Permanent - Full Time- Location: Perth- Job Category: Mining, Oil & Gas,Quality Assurance & SafetyPrincipal Technical Safety Advisor Unique opportunity within the Energy Industry Be a part of a growing global businessMitsui E&P Australia Pty Ltd (MEPAU) is a leading...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Wastewater Processes-118KPrimary Location WA-Perth - Inner-Subiaco WWTPOrganization Treatment and Resource Recovery- Permanent opportunity based centrally in Subiaco:Opportunity to advance your career in a technical role:- $104 + Super + Super Co-Contributions availableAbout the role:This permanent opportunity based in Subiaco requires...

  • Technical Advisor

    1 week ago

    Perth, Western Australia Water Corporation Full time

    Primary Location WA-Perth - South-Kelmscott DepotOrganization Treatment and Resource Recovery- Permanent opportunity $112,195 + Super- 9-day fortnight work roster (RDO)- Avoid paying costly parking bays, as we have free on-site parking at our depotSafe for All.As residents of this beautiful state, we all have the right to safe drinking water. A secure...

  • Complaints Technical Advisor

    2 weeks ago

    Perth, Western Australia Allianz Popular SL. Full time

    Melbourne, VIC, AU, 3000Sydney, NSW, AU, 2000Area of Expertise:Customer Services & ClaimsUnit:Allianz AustraliaEmploying Entity:ALLIANZ AUSTRALIA SERVICES PTY LTDJob Type:Full-TimeRemote Job:Hybrid workingEmployment Type:PermanentID:49304Non-ExecutiveComplaints Technical AdvisorComplaints Technical Advisor | Melbourne/SydneyAt Allianz, we're proud to be one...

  • Complaints Technical Advisor

    2 weeks ago

    Perth, Western Australia Allianz Popular SL. Full time

    Melbourne, VIC, AU, 3000 Sydney, NSW, AU, 2000Area of Expertise: Customer Services & ClaimsUnit: Allianz AustraliaEmploying Entity:ALLIANZ AUSTRALIA SERVICES PTY LTDJob Type: Full-TimeRemote Job: Hybrid workingEmployment Type: PermanentID:49304Non-Executive Complaints Technical Advisor Complaints Technical Advisor | Melbourne/SydneyAt Allianz, we're proud to...

  • Senior Technical Advisor Electrical

    1 week ago

    Perth, Western Australia Department of Communities Full time

    The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform. Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by...

  • Technical Advisor

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Technical Advisor - Electrical-0Z1PPrimary Location WA-Perth - South-Canning Vale DepotOrganization Perth Region Field Services- Providing electrical related technical support- Permanent Full Time opportunity- $105,754 plus super plus benefitsAbout the role:Support the Perth Regional Field Services (PRFS) Team in efficient delivery of Operations, and...