Technical Advisor

1 week ago

Perth, Western Australia Suncorp Group Full time
High potential career development opportunity to join our growing WA Workers Insurance business

  • Make a real difference providing quality outcomes for our customer and business
  • Perth Location
The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management.

You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost effective and tailored.


You will also coach and mentor Claims Advisors to ensure sound decision making and to assist the development of legislative and regulatory knowledge and skills.


What you'll do

  • Provides specialist technical and/or professional advice for the authorisation and approval of complex claims involving analysis and experience to arrive at the correct course of action
  • Increase awareness of the cost and consequence of technical decisions
  • Provide technical expertise and support to ensure ongoing quality decisions and outcomes
  • Actively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment'
  • Effectively interpret market information, legislative changes and performance information to identify and to act on opportunities or areas requiring improvement
  • Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the team

What you'll bring

  • Proven experience in WA Workers Compensation
  • Experience in Personal Injury Management
  • Tertiary qualification in Business, Commerce or related field
  • Desired

What we can offer you

  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on worklife balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Referral Program ($600), Facilities for nursing mothers, Years of Service Recognition)

About Suncorp Group
At GIO We've been helping customers navigate life's uncertainties since 1927.

Our network brings together financial services and products with brands like GIO, Suncorp, AAMI, APIA, Shannons and Bingle, in one place.

Working for GIO, you'll be part of the Suncorp Network - one of Australia and New Zealand's biggest and most trusted names in insurance.

Satisfy your career goals and enjoy the benefits of working for a large organisation that aspires to be better and values your contribution.


We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance.

Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day.

That comes with all kinds of exciting opportunities for you to grow your own career.

Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer-obsession and supported at every step of the journey.


For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters.

To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves.

With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities.

We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

You will be joining an organisation which cares and is proud of our achievements in being recognised for

  • Money magazine's Bank of the Year and Business Bank for the fourth consecutive year
  • Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
  • Developing our Small Business COVID19 Relief Package to support our Insurance customers (2020)
  • Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
  • Named an Inclusive Employer by the Diversity Council of Australia
  • Employer of Choice for Gender Equality for sixth consecutive year
  • At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution._

Advertised: 17 Feb 2023 AUS Eastern Daylight Time

Applications close: 03 Mar 2023 AUS Eastern Daylight Time

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