Customer Service Representative

2 weeks ago


East Perth, Western Australia National Workforce Full time

East Perth WA 6004

$33 - $35 /hr

Full time

Key Responsibilities:

  • Manage client relationships and act as a primary point of contact for all customer inquiries and concerns.
  • Utilise your expertise in logistics and warehouse operations to address and resolve customer issues promptly and effectively.
  • Collaborate with crossfunctional teams to ensure seamless order fulfillment and delivery.
  • Maintain accurate records of customer interactions and transactions.
  • Provide timely updates to clients regarding order status and shipment tracking.
  • Contribute to the development of customer service procedures and best practices.
  • Participate in ongoing training and development initiatives to stay updated on industry trends and bestinclass practices.

About You:

  • Previous warehouse and logistics experience is a must.
  • Demonstrated expertise in customer service and client management.
  • Strong communication and interpersonal skills.
  • Proficienct in using customer service software and tools.
  • Ability to work effectively in a fastpaced environment and manage multiple tasks.
  • Commitment to ongoing training and development.
  • A passion for ensuring client satisfaction and driving results.

Reference number:

_
Profession:


  • Administration
  • Administration
  • Call Centre & Customer Service
  • Customer Service
    Company:

National Workforce
Date posted:

7th Nov, 2023

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