Key Account Lead

1 week ago

Melbourne, Victoria, Australia Sigma Healthcare Full time

Key Account Lead

  • Play a unique role in supporting healthy communities
  • Assist in the day to day activities for the Key Account Management Team
  • Brand new offices at M-City Clayton; onsite parking & hybrid model

The Company

Sigma Healthcare is a leading Australian full line pharmacy wholesale and distribution business. Sigma also has the largest pharmacy network in Australia, with over 1,200 branded and independent stores, including some of Australia's best-known pharmacy retail brands: Amcal and Discount Drug Stores.

We attract and retain talented people and have a dedicated and focussed workforce achieving high performance levels for our customers, suppliers and other stakeholders. Our culture is demonstrated through our values and behaviours; We are obsessed with delighting our customers, we act with honesty and integrity, we are resilient and focused, we deliver on our goals

The Opportunity

Ready to make an impact? Reporting to the Key Account Manager, you will drive continuous improvement resulting in increased revenue and reduction in costs across the business.

This role will directly report to the National Operations Key Account Manager and will provide support to key stakeholders in the end-to-end supply chain in which SHL are responsible for by coordinating the review of both performance and profitability metrics whilst driving continuous improvement and business growth with your customers.

Key Responsibilities include:

  • Chair and manage meetings and create/maintain the required documentation.
  • Implement and execute the Account Management Framework
  • Review tender and contract documents and identify and understand bid requirements and conditions.
  • Coordinate resources and stakeholders through the contract lifecycle to deliver key outcomes required by the customer and/or SHL
  • Facilitate the design, development and execution of solutions for customers as required
  • Identification of potential opportunities for innovation and improving the efficiency and effectiveness of SHL
  • Establish, develop and maintain effective relationships with stakeholders across the portfolio, in a methodical and structured basis

What we are looking for:

  • Previous experience in a Healthcare or FMCG Industry in an operational capacity – Healthcare exposure is preferred
  • Proven end to end business process experience
  • Proven end to end operational experience, as well as experience in dealing with transport
  • Strong ERP and CRM experience
  • Experience working with 3PL contracts and customers

What's on offer:

When you join CHS, a subsidiary of Sigma Healthcare, you join an Australian success story with over 100 years of proud history. Also, on offer is:

  • The opportunity to work for an organisation that plays a unique role in supporting healthy communities
  • The opportunity to play a role in driving our culture of Accountability, Respect, Collaboration, Honesty and Innovation
  • A competitive salary package
  • Training & development to further enhance your skills
  • Access to hybrid working arrangements
  • Enjoy great employee benefits (maternity leave bonus, EAP) and access to discounted products, as well as potential to participate in an employee share plan

At Sigma, our commitment is to creating an inclusive workplace where everyone feels valued, heard, and empowered to reach their full potential. We nurture a culture that embraces individual difference in all its forms and value the many benefits that transpire from all aspects of diversity.

Our culture is demonstrated through our values and behaviors; we are obsessed with delighting our customers, we act with honesty and integrity, we are resilient and focused, we deliver on our goals.

We are proud to be endorsed as an employer of choice for women by WORK180.

How to apply

Sound like your new home? Click APPLY today to submit your application via our Careers portal.

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