Desktop Support Technician

2 weeks ago


Frankston, Australia Talent International Full time

Job Details:

Location
Frankston

Salary
Negotiable

Job Type
Full Time

Ref
BBBH97919_

Contact
Donal McCann

Posted
about 1 hour ago

  • Contract Until end of July
  • Government Agency


Frankston Location
  • Hybrid Working Arrangement


Desktop Support
  • Windows Environment


This Government agency is seeking for a Desktop Support Officer to assist with BAU activities and provide 1st and 2nd level technical support.


Key Responsibilities:

  • Solid knowledge in the workings of SCCM 2012, InTune EndPoint Manager and Windows 10
  • Technical support of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audio visual equipment and mobility;
  • Ability to articulate technical information to the targeted audience;
  • Customer centric and customer focused;
  • Professional customer service skills;

Key Skills:

  • Strong experience in 1st and/or 2nd level technical support in ITIL Helpdesk environment.
  • Strong experience supporting SCCM 2012, InTune EndPoint Manager and Windows 10
  • Experience with remote access technologies and managing remote customers
  • Experience working with end user hardware technologies including laptops, printers, monitors, docking stations and mobile devices
  • Excellent communication skills and customer service skills

What' in it for you:


Frankston Location
  • Working from Home
  • Government Agency
  • Contract Until July 2023


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