Aps 3 Participant Support Officer
1 week ago
Closing Date:9 am Thursday 11th May 2023
face2face reference:584567
Location:
Box Hill Vic, Frankston Vic
Hours:
Full-Time
Contract length:
Until 31 December 2024
Entry requirements:
Australian Citizen
Pay range:
$37.36 p/h ex super
About the role
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.
The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
Responsibilities may include but are not limited to:
- Providing counter/reception support for the local office including enquiries in the self-help kiosks and online support.
- Coordinating appointments with the use of office facilities and ensuring facilities are accessible for stakeholders.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the business systems.
Benefits
- A healthy, safe and diverse work environment
- Continuous employee support
- Opportunities for career development
Michelle le Grange
APS
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