Aps 3 Participant Support Officer

1 week ago


Box Hill North, Victoria, Australia face2face Recruitment Full time

Closing Date:9 am Thursday 11th May 2023

face2face reference:584567

Location:
Box Hill Vic, Frankston Vic

Hours:
Full-Time

Contract length:
Until 31 December 2024

Entry requirements:
Australian Citizen

Pay range:
$37.36 p/h ex super

About the role
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.


Responsibilities may include but are not limited to:

  • Providing counter/reception support for the local office including enquiries in the self-help kiosks and online support.
  • Coordinating appointments with the use of office facilities and ensuring facilities are accessible for stakeholders.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the business systems.

Benefits

  • A healthy, safe and diverse work environment
  • Continuous employee support
  • Opportunities for career development

Michelle le Grange



APS

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