eCommerce Trade Planning Manager

1 week ago


Melbourne, Victoria, Australia Quest Personnel Full time

Our client is a leading homewares group with a number of well known retail brands both online and in store, situated on St Kilda Road.

About the role
This position plays a critical role in building the online channels. This role is the key liaison between customer data and the ecommerce and buying teams, ensuring that the online team develops strategy & makes decisions based on customer behaviour. Responsible for sales analysis and tracking, implementing & reviewing promotional activity, setting category budgets for external buying, and online seasonal analysis to create sales strategy to hit online budgets.

Role responsibilities

  • Play a critical role in building our Online channels to ensure sales growth
  • Manage the Online External merchandise plans (WSSI documents, SSPs, etc) by category, working closely with the Online trading / ecommerce teams
  • Working together with the Online trading / ecommerce teams to regularly review performance of products and categories, GWPs, looking at all sales channels, including Marketplaces, to spot patterns in customer buying behaviour to help identify sales opportunities.
  • Work with the online external buyers to influence the range and seasonal product selection
  • Insightful analysis of total online sales, inventory, margin and key drivers of performance by Category and by Online channel, including opportunities to drive sales and profit growth – weekly, monthly, post/pre season
  • Work closely with key stakeholders across all channels to ensure the Online proposition aligns to the Brand and Category Strategy
  • Develop detailed sales forecasts by understanding key traffic drivers and use this insight to influence future promotional activity.
  • Conduct post season range reviews, in conjunction with the buying team, to influence strategic assortment plan by category.
  • Responsible for creating detailed analysis of sales records with consideration for internal and external factors that could be impacting performance
  • Work closely with the store merchandise, product development and buying teams to share knowledge of Omni Channel sales
  • Build and maintain dashboards for key eCommerce metrics
About you
  • A proven track record in Merchandise Planning, preferably with an omni channel retail background
  • Strong experience in creating & implementing strategy at a senior level
  • Strong quantitative and analytical skills with a high level of commercial and business acumen
  • Meticulous attention to detail with a high level of accuracy
  • Commercial awareness and experience of maximising sales and profit opportunities
  • Forward-thinking and commercially driven
  • Advanced Excel skills
  • Excellent communicator who can develop strong relationships with key internal stakeholders
  • Relevant university qualification
At Quest Personnel, we are passionate about providing equal employment opportunities for all and embracing diversity in the workplace. We actively encourage jobseekers from any background to apply for our positions.

Please send your CV by using the "Quick Apply" button above, or if you have any questions, please call Lisa on

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

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How much notice are you required to give your current employer?

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