Teleselling & Caring
2 weeks ago
Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health.
By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,400 employees at 14 branches, expanding to more than 100 countries and has been selected as Official Supplier to 8 editions of the Olympic Games - from Sydney 2000 to Tokyo 2020.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy.
> free access to the Technogym App
> subsidized Gym Membership
> On-site premium showroom (also the staff gym)
> Italian illy coffee & weekly fruit delivery in the office
> one day off in your birthday month
> free parking onsite
> & more to come
Your Role
We are looking for an energetic and results-oriented Inside Sales Executive in Sydney (Rushcutters Bay), who will
Sell Technogym products and services primarily through the phone (B2B and B2C clients)
Sell Technogym products and services face to face, in the Technogym Showroom
Secondarily, support the field sales staff in their sales process.
Your Impact
Guarantee the achievement of quarterly inside sales targets.
Fulfill lead generation activity aimed at increasing the customer base
Manage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers' needs and offering the right solution to ensure customer satisfaction
Manage outbound calls to generate new business opportunities
Support our Sales team in the field by scheduling visits
Manage and nurture the CRM Database to ensure the information is accurate and up-to-date
Collect and share adequate market feedback with the relevant departments
Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable
About You
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills and strong teamwork. You are cool-tempered and able to handle rejection
What you should bring:
2-3 years' experience in telesales or another sales/customer service role
Bachelor's Degree, ideally with business development experience
Excellent (phone) sales techniques and communication, interpersonal skills
Experience in working in a team in sales-oriented environments
Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
Long term customer relationship approach
Ability to identify process improvements
Fluency in English
Knowledge of CRM management (Knowledge of Salesforce would be a plus)
Interest in and passion for technological evolution and innovation
Technogym is an Equal Opportunities Employer
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true
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