Compliance Advisor

2 weeks ago

Melbourne, Victoria, Australia AGL Energy Full time
As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.


If you're set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now's an extraordinary time to work with us.

We're taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That's what we call progress. To achieve it, we're bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too

About the Role


The Customer Markets Risk and Compliance team executes a best practice Compliance Assurance Framework to ensure the effective delivery of high-quality outcomes for AGL and its customers.

As a critical enabler of business strategy and operations, the team deliver a disciplined and robust 'first line of defence' function for all of the Customer Markets Business Units.


What you'll be doing:

  • Deliver to the Customer Markets Annual Compliance Plan, which includes performing positive assurance assessments on critical controls to mitigate the risk of noncompliance.
  • Coordinate and manage all internal and external audits which include energy regulatory audits, telecommunication regulatory audits, PCI-DSS Compliance reviews and Environmental scheme audits.
  • Drafting reports and presenting findings of activity to relevant teams.
  • Develop and execute action plans to close gaps and deliver value, ensuring buy in from relevant stakeholders.
  • Working with stakeholders to identify and implement appropriate mitigation strategies, improvement opportunities and sustainable controls.
  • Track audit actions and due dates, and drive implementation of actions by relevant teams.
About You


Experienced within a regulatory advisory, compliance, assurance and/or audit role, preferably in the retail energy or telco sector (or other regulated industry).


What you'll bring to the table:

  • Strong literacy skills and experience in the preparation of written reports for senior management and/or external regulatory bodies.
  • High attention to detail and driven to present information with a high degree of accuracy and completeness.
  • Proven ability to work in a highpressure environment and respond and deliver to very short deadlines when required.
  • Proven ability to drive collaborative outcomes across crossfunctional departments with competing priorities.
  • Excellent presenting skills, both oral and written (powerpoint packs, senior management briefings). Ability to distil complex information to achieve outcomes.
Inclusion at AGL


AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences.

We also recognise that some applicants may not wish to disclose, and we respect their decision.

To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:

Job Family Group:
Quality Assurance - Group

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