Service Product Planner

1 week ago

Mascot, Australia Eaton Full time

Eaton's Electrical Business is currently seeking a Service Product Planner & Coordinator to join our team. This position is based at our Mascot, Sydney facility.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

What you'll do:


The Service Product Planner & Coordinator will be responsible to plan and manage the critical spare parts, and tools (PPE, meters, tools) stock and distribution required to support the Power Quality Division Services Business in Australia and New Zealand.

The person will coordinate with SCM, warehouse, product managers and technical support manager to ensure the stock is adequate and accurate to support the business.

This position best suits a motived, reliable coordinator or supply chain planner or buyer with ability to think on your feet in different situations.

A continuous improvement and taking ownership mindset will be highly regarded

  • Your essential responsibilities:
  • Oversee and ensure all the spare part management process and operation is running per business requirement
  • Provide the forecast information to SCM to ensure spare part is ordered
  • Work with SCM team to ensure all the items are setup for service operation
  • Work with SCM team to escalate the urgent part requirement to oversea factories
  • Manage the spare part requirement for each state based on the install base information and contract information
  • Monitor and coordinate with the coordinators and warehouse personnel to ensure the spare part is replenished per process
  • Escalate any spare part fulfilment issue with the SCM team and Factory (as required)
  • Responsible for inventory management of the spare part including crash kits
  • Responsible to ensure the overall setup, replenishment and return of the commission and maintenance kit are followed by warehouse team
  • Manage PPE and tools inventory level and the replenishment process
  • Perform periodic cycle count or audit of spare parts in each state and also service provider or subcontractor and resolve discrepancies
  • Manage the calibration requirement and tracking by working with FSE Supervisor and Service Coordinators
  • Maintain all business KPI and reporting for the spare parts, PPE and tools for FSE
  • Look for opportunities for continuous improvement and cost saving

Qualifications:

  • A degree in business management, logistics or other management field.

Skills:

  • Excellent communication skills.
  • Experience in UPS Services: Administrator, Coordinator or Supply Chain Management
  • Can travel to other cities to perform stock audit in the warehouse.
  • Safety mindset
  • Experience in Salesforce and SAP is a plus
  • Computer literacy skills (Excellent Excel skill)
  • Flexible work hours.
  • Excellent time management skills.
  • Ability to multitask.
We are committed to ensuring equal employment opportunities for job applicants and employees.

Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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