Operations Manager

1 week ago


Gold Coast, Queensland, Australia BUSY Ability Full time
Join an established and leading not for profit company

  • Lead BUSY Ability employment services operations across multiple programs
  • Flexible work conditions, competitive salary package and benefits

Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.


BUSY Ability is part of The BUSY Group, which presents 45 years as a community partner offering an extensive range of employment services, specialist schools, vocational training, apprenticeships, mentoring, NDIS, disability employment support, and allied health services.


About the position

We are an established and modern specialist in DES, NDIS and Employment Services, working within contracts that contribute to significant internal growth in the industry.

Known for its innovation and investment in the industry sector, BUSY Ability is a not for profit organisation that is both adaptive to its market and highly energised for continued success.

This role can be based on the Gold Coast, Brisbane, Sunshine Coast/Wide Bay or Darling Downs.

A bit about you

You are a highly commercial and passionate people leader with a reputation for delivering high performance, quality excellence and in driving change.

Experience managing large-scale operational delivery to Disability and Employment Services or similar industry sector will be highly regarded.


Critical will be your ability to lead a senior managers team, work collaboratively with external and internal executive stakeholders and manage operational governance, inclusive of sub-contractors and continuous improvement programs.


You will have minimum three years experience in a senior management role with a broad understanding of executive leadership practice.

You are adaptable, open to new challenges, and importantly, can lead in an environment of continual change.


Must have an understanding of Disability and Generalist Employment Services, government contractual obligations, key performance indicators and sustainable work practices.


BUSY Benefits

  • Competitive, above award and salary packaging available
  • Generous Bonus incentive plans
  • Not for Profit salary sacrifice
  • Flexible and Hybrid work options
  • Training and Professional development commitment
  • Career progression and internal transfer opportunities
  • BUSY Benefits program
  • Employee Assistance Program
  • Tools of the trade to support your individual role
  • You will be joining a diverse, strong, successful and innovative Organisation who meets it mission by changing people's lives.

Next steps...

_BUSY Ability and NDIS are environments where all employees are fully COVID-19 vaccinated pursuant to the Queensland Health Directive._
**_The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles._
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