Manager, Adviser

1 week ago

Melbourne, Victoria, Australia UniSuper Full time
Job Description About USUni Super is the custodian of our members' life savings.
Everything we do is aimed to deliver for our members.

If you love working with passionate professionals, driving industry-leading performance and want to make a meaningful difference for others now and into the future, you're in the right place.

The Member and Advice team provide end to end customer services to all members helping them to understand, manage and tailor their retirement savings through the appropriate information at the right time.

The team also understand the importance of the work financial advisers undertake to provide our members the advice and guidance towards achieving great retirement outcomes.

We are currently working towards improving our service offering and partnership model for licensees and advisers to enable them an easy and seamless experience when working alongside Uni Super and are excited to be building a new team to do so.

Opportunity As the Manager, Adviser and Licensee Assurance, you will play a pivotal role in ensuring that fee deductions and technical solutions services provided to our Advisers and Licensees adhere to our policies, procedures, and regulatory standards.

This hybrid role combines team management responsibilities with individual contributions, making it an exciting opportunity for someone who thrives in a fast-paced environment.

Key Responsibilities1.
Team Management Lead and manage a team of Assurance Specialists responsible for conducting assurance activities.
Monitor advice fee deductions and technical solutions services to ensure compliance with organizational standards.2.
Process Optimization and Automation Track data and contribute to management reporting, providing insights into areas of opportunity and risk.

Identify opportunities for continuous improvement, process optimization, and automation and collaborate with stakeholders to enhance efficiency, accuracy, and scalability of the assurance team.3.

Adviser & Licensee Assurance Model Development & Implementation Contribute to the design, implementation, and continuous improvement of assurance processes.
Develop training material to enhance understanding of our services and assurance obligations.
Design and test controls to ensure adherence to policies and procedures.4.
Adviser & Licensee Assurance Services Conduct regular audits and reviews of advisers and licensees, ensuring compliance with regulatory standards.
Manage resolution and escalation of adviser-facing assurance activities.
Review Technical Solutions function to ensure appropriate advice, training, and capability uplift.
Collaborate with stakeholders to address non-compliance and operational inefficiencies.
Produce relevant risk reporting for management and internal committees.

About You To be successful in this role you will have a strong exposure to different Advice business structures and service models, paired with previous experience managing people in assurance roles.


Furthermore, you will have:
Understanding of financial products, particularly superannuation, and wealth management concepts.
Detailed knowledge of relevant obligations, including the financial advice process, insurance, investments, and provision of advice.
Strong communication and interpersonal skills to build rapport with Advisers & Licensees.
Demonstrated problem-solving ability and attention to detail.
Completion of qualifications to satisfy ASIC's RG 146 training standards.
Relevant post-graduate qualifications in risk and assurance and/or financial advice preferred.
Uni Super believes that the best way to achieve great things is when we come together and collaborate.
Therefore, we ask you to be able to commit to 60% of your time in office.

Uni Super is proud of our culture and benefits, which empower our people to achieve their full potential, thrive, and grow their career with us.

These include A personal development budget of $1500 to support employees in their professional growth.
Exceptional parental leave to support employees in balancing their work and family responsibilities.

Mental physical and financial well-being initiatives It should go without saying, but at Uni Super, we value and celebrate diversity and inclusion.

We believe that a variety of perspectives, backgrounds, interests, abilities, and skills is crucial for delivering great retirement outcomes for our members.

We invite you to apply for the roles that suit your career aspirations, even if you don't meet all the requirements.

Boost your career Find thousands of job opportunities by signing up to e Financial Careers today.

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