Manager, Timetable and Completion

2 weeks ago

Albury, Australia Charles Sturt University Full time
  • Enjoy a leadership role in a dynamic and innovative team
  • Build and develop strong relationships with stakeholders
  • Fantastic working conditions and career/personal development opportunities

The Role

  • Continuing, Full time
  • Level 8 - $107,199 to $121,340 pa (plus 17% superannuation)

As Manager, Timetable and Completion, you will provide leadership for both your team and for the University. You will contribute to and lead strategies and initiatives that will enhance the student experience in particular activities that relate to supporting students to complete their study. You will be responsible for providing direction and support to business operations, initiatives and developments, and ensure that these operations align with University policy, strategy and objectives. You will be responsible for ensuring that the Timetable and Completion Team have a positive service culture that is flexible and innovative and is agile enough to meet the changing needs of our students and other stakeholders.

About you:

  • A degree or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
  • Demonstrated superior leadership, coaching and professional development skills to lead a team of professionals.
  • Strong interpersonal skills, including the ability to successfully develop effective and productive relationships that drive an agenda of change and renewal.
  • Excellent written and verbal communication skills, including the ability to develop strong and successful stakeholder relationships.
  • Work life balance (including a hybrid work model)

The Division of Student Experience provides strategic leadership and delivery of innovative non-academic services across the student lifecycle, easing administrative burden and creating engaging and motivating touchpoints for students and stakeholders. The Division works across the University to bring together student experience functions for a seamless and engaging student journey from initial enquiry to becoming a proud alum. Student Experience is the first point of contact for students, advocating for the student voice and ensuring our students are at the centre of our thinking and processes.

The Division works closely with the Chief Operating Officer, Deputy Vice Chancellor (Academic) and leaders of divisions, faculties and schools to map, understand and improve the end-to-end student lifecycle and is critical to ensuring that Charles Sturt delivers on its commitment to be Australia's leading regional university.

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Athena SWAN Bronze Institutional Award and our participation as a member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds.

To apply

Click the Apply button and complete your application online, submit a "statement of suitability" demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us .

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Advertised: 16 May :00 AM - AUS Eastern Standard Time
Applications close: 30 May :00 PM - AUS Eastern Standard Time

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