Student Success Manager

3 weeks ago

The Rocks, Australia Australian Institute of Music Full time
State of the art facilities and great campus locations

  • Enjoy our creative spaces and inhouse instruments/equipment (e.g. pianos, drum kits, recording studios etc.)
  • Professional development opportunities


The
Australian Institute of Music, or
AIM, is seeking a Student Success Manager to join our Student Experience and Success team.

This role will be responsible for developing and delivering an overall strategy to provide the highest quality of educational support to students at AIM.

Reporting to the Head of Student Experience and Success, the Student Success Manager is required to:

  • Provide face to face and online support and guidance to students on study pathways, enrolment, study load options and progression enquiries
  • Work collaboratively with the Wellbeing Manager to ensure students are offered appropriate academic and personal support
  • Liaise with students identified as at risk of not meeting course progression requirements to develop appropriate intervention plans and strategies
  • Ensure that academic progression decisions adhere to applicable AIM policies and procedures
  • Actively monitor attendance patterns at unit and course level and provide advice on action plans
  • Participate in open day activities and other promotional events for prospective students
  • Routinely follow up with students on deferral (leave of absence) to assist with a return to study plans and enrolments
  • Ensure that details of academic support programs, including workshops, are appropriately communicated to students
  • Assist with planning and oncampus event management of Orientation weeks

Experience and Attributes:

  • Relevant tertiary qualifications (e.g. Bachelor's degree)
  • Demonstrated professional experience in the development and provision of student support initiatives
  • Demonstrated ability to work positively and harmoniously with staff and students of all cultures and backgrounds
  • In depth understanding of relevant legislation and Standards including AQF levels, HESF, the ESOS Act and the National Code
  • Understanding of student needs and an ability to support students to meet course and unit study requirements
  • Demonstrated experience of developing approaches and interventions to enhance student satisfaction, progression and course completion
  • Ability to manage projects ensuring critical deadlines are met, and that risks, issues and resources required are effectively managed
  • Ability to work in a team and exceptional communication skills, with a positive and practical approach to both students and staff
  • Creativity in solving problems and generating innovative solutions

About Us:


AIM is a place where music comes first and the only private tertiary college in Australia, solely focused on music.

For over 50 years we have been devoted exclusively to the pursuit of excellence in music.

We offer a range of foundation, undergraduate and postgraduate degrees that specialise in music performance, composition, audio production and entertainment management.

AIM values diversity, equality & inclusion.

We encourage people of Aboriginal and Torres Strait Islander descent, the LGBTQI+ community, people with disability, and people from all backgrounds to apply.


To Apply:

We know that imposter syndrome exists, but please don't let this stop you from applying.

Focus your cover letter on the parts of the role you think you'd bring value to, and tell us about the parts you're eager to learn.

We would love to hear from you

Video

  • International Student Recruitment Manager

    7 days ago

    The Rocks, Australia Australian Institute of Music Full time

    **About the Role** **The Australian Institute of Music (AIM) **has been a leading provider of music education for over 50 years, and is** **the only private tertiary college in Australia solely focused on music. Our range of foundation, undergraduate and postgraduate courses attract students from all over the world, preparing them to join the thriving,...

  • Academic Lecturer

    4 weeks ago

    The Rocks, Australia Australian Institute of Music Full time

    **The Role** The Academic Lecturer - Arts & Entertainment Management is a casual position delivering lectures, tutorials, assessments, and learning outcomes to our students. Reporting to the Associate Head of Learning and Teaching, you will demonstrate commitment to academic integrity, deliver a high quality of learning and teaching, focus on student...

  • Academic Lecturer

    2 weeks ago

    The Rocks, Australia Australian Institute of Music Full time

    The **Australian Institute of Music (AIM)** is seeking a creative Academic Lecturer to join our Learning and Teaching team on a permanent part-time basis. This role will be based at our state-of-the-art campus at The Rocks. **About You** To be successful in this role, you will be a passionate musician and academic with a practical and research...

  • Academic Lecturer

    3 weeks ago

    The Rocks, Australia Australian Institute of Music Full time

    Brand new, state of the art campus in The Rocks Leading Independent Higher Education Institution Inclusive and supportive teamAbout UsAIM is a specialised, independent Higher Education Provider and offers a range of externally accredited foundation, undergraduate and postgraduate programs in Music and related fields.Internationally renowned as a leading...

  • Marketing Manager

    3 weeks ago

    The Rocks, Australia Australian Institute of Music Full time

    State of the art facilities and great campus locations Enjoy our creative spaces and inhouse instruments/equipment (e.g. pianos, drum kits, recording studios etc.) Professional development opportunitiesThe Australian Institute of Music, or AIM, is seeking a skilled Marketing Manager to develop a range of innovative marketing campaigns and initiatives, which...

  • Librarian

    7 days ago

    The Rocks, Australia Australian Institute of Music Full time

    State of the art facilities and great campus locations - Enjoy our creative spaces and in-house instruments/equipment - Professional development opportunities The **Australian Institute of Music** **(AIM)** is looking for a dynamic **Librarian to** join our organisation, to enhance research outcomes and provide exceptional support to our staff and students....

  • Academic Lecturer

    3 weeks ago

    The Rocks, Australia Australian Institute of Music Full time

    The Australian Institute of Music (AIM) is seeking a creative Academic Lecturer to join our Learning and Teaching team on a permanent part-time basis. This role will be based at our state-of-the-art campus at The Rocks.About YouTo be successful in this role, you will be a passionate musician and academic with a practical and research specialisation in...

  • Librarian

    2 weeks ago

    The Rocks, Australia Australian Institute of Music Full time

    State of the art facilities and great campus locations Enjoy our creative spaces and inhouse instruments/equipment Professional development opportunitiesThe Australian Institute of Music (AIM) is looking for a dynamic Librarian to join our organisation, to enhance research outcomes and provide exceptional support to our staff and students. This will be an...

  • Primary And/or Secondary Tutor

    3 weeks ago

    The Ponds, Australia Success Tutoring - The Ponds Full time

    ROLE - Support, mentor and educate students from K-6 in English and Maths. - Fill in reports on students and track student results. - Prepare weekly homework for students. - Communicate with parents/ guardians about student performance & results. - Attend termly meetings. REMUNERATION ~ $25-31 p/h + Bonus WHAT TO INCLUDE IN YOUR APPLICATION - Resume (must...

  • V - Student Placement

    4 weeks ago

    The Basin, Australia The Salvation Army Full time

    Start your mission volunteer experience with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved...

  • Manager, Student Equity, Diversity and Inclusion

    3 weeks ago

    Council of the City of Ryde, Australia Macquarie University Hospital Full time

    Manager, Student Equity, Diversity and Inclusion Location: Wallumattagal Campus, North Ryde Employment Type: Full-time Salary: $115,030 (HEW Level 8), plus 17% superannuation and annual leave loading About the Role: Lead a team that fosters respect, accountability, and innovation. Ensure effective delivery of equity and inclusion programs enhancing student...

  • Venue Manager

    2 weeks ago

    The Rocks, Australia The Doss House Full time

    The Doss House is hiring a Venue Manager to lead our team of talented bar professionals. This is a rare opportunity to join a quality-driven and high-performing team, delivering unique and memorable experiences & events to our guests. **About the Venue** Located in the historic heart of The Rocks & on the footstep of the Sydney Harbour Bridge. The Doss...

  • V- Student Placement Adult

    3 months ago

    The Basin, Australia Salvos Stores Australia Full time

    Start your mission volunteer experience with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is a Christian movement and one of...

  • Venue Manager

    1 month ago

    The Rocks, Australia The Doss House Full time

    The Doss House is looking for an experienced Venue Manager to join our team Reporting to our General Manager, we are seeking an experienced Venue Manager with a strong knowledge of all things whiskey! Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant...

  • Bar Manager

    4 weeks ago

    The Rocks, Australia Frank Mac's Full time

    Frank Mac's is looking for an experienced Bar manager to join our team Reporting to our Venue Manager. Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant environment for both our staff and customers. This is a hands-on role and will require you to be...

  • Bar Manager

    9 hours ago

    The Rocks, Australia The Doss House Full time

    The Doss House is looking for an experienced Bar manager to join our team Reporting to our Venue Manager, we are seeking an experienced Bar Manager with a strong knowledge of all things whiskey! Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant...

  • Bar Manager

    4 weeks ago

    The Rocks, Australia The Doss House Full time

    The Doss House is looking for an experienced Bar manager to join our team Reporting to our Venue Manager, we are seeking an experienced Bar Manager with a strong knowledge of all things whiskey! Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant...

  • Account Manager

    1 month ago

    The Rocks, Australia Ansarada Full time

    At Ansarada, our goal is to deliver exceptional customer experiences through a relationship-focused customer success strategy, enabling our customers to achieve their goals and unlock new growth opportunities. We are currently seeking a passionate **Account Manager** who is driven to empower our customers in achieving remarkable outcomes through expedited,...

  • Venue Manager

    4 weeks ago

    The Rocks, Australia The Doss House Full time

    The Doss House is looking for an experienced Assistant Venue Manager to join our team Reporting to our General Manager, we are seeking an experienced Bar Manager with a strong knowledge of all things whiskey! Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and...

  • Bar Manager

    2 weeks ago

    The Rocks, Australia The Doss House Full time

    The Doss House is hiring a Bar Manager to join our team. Reporting to our Venue Manager, your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant environment for both our staff and customers. This is a hands-on role and will require you to be front of house...