Injury Management Specialist

1 week ago

Osborne Park, Australia WorkFocus Australia Full time

Job Description:

About the role


As the Injury Management Specialist you will play a vital role in the success of the Perth
WorkFocus team by managing some of our largest customers.

Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.


As a valued team member, your responsibilities will include:

  • Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
  • Implement services as per Customer SLAs
  • Managing a return to work case load and deliver outcomes in the best interest of the clients and customers involved
  • Provide high level rehbabilitation services across a variety of portfolios inckluding new eployer and same employer goalds
  • Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
  • Represent WFA at public forums and on various committees as required

What you'll bring to the role

  • Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology or Rehabilitation Counselling
  • Significant occupational rehabilitation industry experience
  • Specialist knowledge and skillset with a solid reputation and profile within the industry
  • Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio
  • Customer service orientation with experience managing customer service agreements
  • Demonstrated ability to independently generate referrals and build portfolio
  • Strong communication and interpersonal skills with experience training, coaching and developing others
  • Willingness to travel (car and license essential)

About WorkFocus Australia


Since 1989, we have provided a range of services to minimise the social, physical, psychological and financial impact of workplace injury and illness and to maximise the health benefits of good work.

Our belief is that working delivers innumerable health, social and financial benefits.

Our goal is to seamlessly guide people through the recovery process to return to better health and productivity faster.

We build better lives through work and health.

We recruit graduates, we nurture leaders

  • Career and Professional Development linked to your profession
  • On the job support by on the ground leaders
  • A training academy to keep your skills sharp and reach all CPD requirements
  • Graduate program aligned to your profession

We don't hold you back

  • Opportunities to work in over 80 locations in Australia
  • Ongoing flexible working arrangements you'll be equipped to manage your own time
  • Tap into wider career opportunities of the broader group
  • Career planning and mentoring program

Work is a journey, not a destination

  • More than a job join social impact teams
  • Professional Development study options
  • Paid Parental leave
  • Assistance with CPD requirements
  • Financial Incentive programs to reward you for your hard work

To Apply:

Click on the
APPLY button or please contact
Sandy Chen to have a confidential discussion about the role on

You are welcome here


We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.

MedHealth is committed to providing a safe and healthy work environment for all staff.

As a result, all commencing workers are required to be up to date with COVID-19 vaccinations (including the booster shot) or have a valid contraindication medical certificate in accordance with the 'Public Health (COVID-19 Vaccination of Healthcare Workers) Order 2021'.

Your vaccination status may be discussed as part of the recruitment and selection process and evidence of vaccination status prior to commencing will be sought.

Additional Information

You are welcome here.


Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking.

We value all these differences.


We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

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