Key Account Manager

1 week ago

Docklands, Victoria, Australia Ericsson Full time

Grow with us:


Ericsson Australia is currently searching for a senior sales professional to join the team as a Key Account Manager (KAM).

Based in our Sydney or Melbourne offices and reporting to the CEO Australia & New Zealand, you will be directly responsible for driving and securing business opportunities within Ericsson's Mission Critical Networks (MCN) solution area.


What you will do:

  • Develop and lead the business development and sales strategy for Ericsson's Mission Critical Networks business for Australia and New Zealand, covering the entire Ericsson portfolio 4G / 5G RAN, Core, Transmission, OSS, BSS and Cloud.
  • Cultivate customer and industry relationships in support of new and ongoing business and manage executive relationships.
  • Work collaboratively with other the Ericsson Key Account Managers to develop business, including identifying upselling and crossselling opportunities within existing accounts to maximise revenue generation.
  • Lead partner engagement and establish relevant channel relationships to facilitate sales.
  • Collaborate with local and global colleagues in the MCN Business Area, Government and Policy Advocacy, and Marketing and Communications to build Ericsson's brand reputation and presence in the Australia and New Zealand Mission Critical Networks market.
  • Stay updated on industry trends, market conditions, and competitor activities to proactively identify and manage potential threats and opportunities.
  • Manage all financials for the local Mission Critical Networks business and deliver on targets net sales, contribution, cash flow and working capital.
  • Manage an indirect team, leading the sales process to qualify and run deals.

The Skills you bring:

  • Demonstrated ability to develop and secure new business opportunities in government and government aligned sectors particularly in public safety, rail, defence, and utilities communications.
  • Solid understanding of the competitive landscape in the mobile communications market for 4G / 5G RAN, Core, Cloud Software and Services and Managed Services.
  • Experience developing industry partnerships to facilitate sell through models.
  • Proven ability to work independently and build virtual teams.
  • Ability to work collaboratively leading, coaching and working within global teams
  • Evidence of building strong relationships with C-Level and key decision makers.
  • A history of meeting/exceeding targets
  • Ability to keep yourself informed of the evolving business challenges, market trends, future technologies and information that may affect your customer's business.
  • An open, creative and customer centric mindset.
  • Demonstrated leadership in the execution of complex sales campaigns.
  • Strong commercial and business acumen.
  • Excellent communication skills.
  • High levels of proficiency in sales governance ensuring successful business and account management
  • Accountable and committed with a passion to win.

Why join Ericsson?
At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.

You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.


We are proud to announce at Ericsson Australia, our employees have once again voted us as a Great Place to Work and we have been officially Certified in 2023.

Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.


Ericsson Australia Employee Benefits

  • Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing.
  • Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
  • Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements**:
  • Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
  • Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
  • Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition.

Primary country and city:
Australia (AU) || Melbourne

Job details:
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