Housing Response Worker

2 weeks ago

Maroochydore, Queensland, Australia IFYS Ltd Full time

Housing Response Worker

Maroochydore, Australia
Reference:

About us

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

About the opportunity

IFYS currently has a newly created opportunity for an Immediate Housing Response Worker to join our Accommodation Services Team.

The Immediate Housing Response Worker (IHR) assists adults on the Sunshine Coast who are at imminent risk of or are currently experiencing homelessness.

With direction from the Coordinator, this role will provide an immediate housing response, using a person-centred and solutions focused framework.

What's on offer?

  • Fixed-term full time or part time job share for two positions
  • Up to 76 hours per fortnight, initial two year contract
  • Part time hourly equivalent of $36.00 per hour + applicable penalty rates + super
  • Hours of operation - 08:30am - 4:30pm Monday to Friday
  • Excellent not-for-profit salary packaging options (package up to $15,900 per FBT year)
  • Organisational and Therapeutic Crisis Intervention training provided
  • Work in mobile capacity
  • Free access to the CALM Premium App & Flight Centre personal travel discounts
  • Access to the Employee Assistance Program (EAP)

Key accountabilities:

  • Support individuals to achieve their housing related goals by accessing specialist supports and services
  • Respond in a timely manner to enquiries providing initial response and assessment, inclusive of needs, risks and vulnerabilities
  • Utilise a person-centred, solutions focused and trauma-informed practice
  • Develop and implement case management plans with residents to reach their self-identified goals
  • Assist individuals to comply with the terms of their residence, take compliance action as necessary
  • Provide emotional, social and welfare support in a culturally safe and therapeutic manner seeking practice advice from the Coordinator
  • Complete administrative tasks, including: maintaining service user records, referral information, and the provision of accurate and timely information
  • Work in a mobile capacity to meet with community members and stakeholders to maintain referral pathways for service users

To be successful in this role you will possess

  • Demonstrated professional experience working with homelessness or crisis accommodation services
  • Strong interpersonal, written and verbal communication skills
  • The ability to manage crisis situations in a therapeutic manner
  • Strong stakeholder engagement skills within a multi-disciplinary setting
  • A Certificate IV or higher qualification in a relevant area of study is highly regarded
  • Availability across business hours

Must hold or be willing to obtain if successful:

  • Valid Queensland open driver's license with no restrictions, and own reliable transport
  • QLD Working with Children Check (Paid Blue Card)
  • Licensed Care Suitability Check (LCS2)
  • National Criminal History Check (a new check will be conducted through IFYS systems)

If you would like further information on this role please call and ask to speak to Rachel in the Recruitment team.

Applications Close: 17 Jun 2024

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