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Housing Officer

3 months ago

Maroochydore, Queensland, Australia Public Sector People Full time
High Profile State Gov Department
months + opportunity for perm employment
- $ $52.25 per hour plus super

Public Sector People are currently recruiting for a Housing Officer to join a High profile State Government Department. Role available 3-6 months + extension.


Our client is seeking an experienced and motivated individual to join this busy department to provide high level administration support.


Duties will include:

  • Collaboratively respond to customer inquiries, conduct customer interviews, and make referrals to support service agencies.
  • Manage tenancy arrangements, including the housing register, allocations, changes of tenancy, and vacancies.
  • Conduct home visits to properties, investigate and resolve tenancy disputes and complaints.
  • Oversee property maintenance and conduct property inspections.
  • Monitor and manage rent and maintenance arrears, rent assessments, payment arrangements, and sundry debts and collections.
  • Utilise Microsoft products and IT systems to maintain accurate customer and property records.
  • Support workplace safety culture by ensuring compliance with Workplace Health and Safety policies.

Skills required:

  • A clear understanding of how your work and teamwork contribute to achieving broader organisational goals.
  • Proactive engagement and a personcentered approach in delivering holistic responses for vulnerable customers.
  • Resilience and adaptability during times of change and uncertainty.
  • Strong skills and expertise in service delivery, with a focus on providing personcentered solutions.
  • Exemplary professional, ethical, and culturally sensitive behavior.
  • Resilience
This position is due to start as soon as possible. If you have the above experience and are available immediately,