Client Support

1 week ago


Baulkham Hills, New South Wales, Australia The Hills Shire Council Full time
We are a great place to work and have a high performing workforce that we are proud of.

The Hills Shire Council is committed to delivering a positive and supportive workplace culture, where our people feel respected and valued.


About the role:


The Client Support Officer will be focused on providing quality customer support by ensuring all services meet the Aged Care Quality Standards.


Duties include:

  • Process customer transactions
  • Resolve customer phone and online enquiries
  • Allocate and process account codes for all new clients
  • Maintaining client data base ensuring records are current
  • Assist with completing care plans across HCC as required

About you:

To be successful in this role you will have:

  • Drivers Licence (Class C)
  • NSW
  • Certificate IV
  • Experience in Aged Care
  • Highly developed administration experience.

Working with us:

THSC employees enjoy:

Performance Bonuses, Learning & Development Opportunities, Active Social Club, Modern Office Location, Variable Leave days, Proactive Wellbeing Initiatives, Onsite Café and Parking, and Working for the Community.


Position details:
S1166, Permanent part-time role. Working 21 hours a week on Monday, Tuesday and Wednesday

Salary:

Starting from $41.97 per hour + Superannuation + Performance Bonus (up to 2% annual salary) + organisational bonus (up to $2K) + Aquatic and Fitness membership discounts.


Next steps:

**We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community.

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