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Domain Environment Manager

3 months ago

Melbourne, Victoria, Australia NAB - National Australia Bank Full time

Work type:
Permanent Full time

Region:
VIC- Melbourne CBD

  • Recognised as a top #2 employer on the 2024 LinkedIn Top Companies list to grow your career.
  • Be supported to grow your career at NAB
  • Make a genuine difference through the work you do

It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.
You make NAB. You get it done for our customers and our communities. You're laying the foundations for NAB's future success. With a winning environment, together we'll grow, excel for our customers, and feel proud to work at NAB.


It's a good time to see what more you can find at NAB as a
Domain Environment Manager and be part of our amazing
Customer and Colleague Platforms - Quality Engineering Squad.



The Role


The Role will be responsible to improve test environment availability within domain of responsibility and across domain to improve testing cadence.

Less down time testing in integrated environments and thereby faster delivery cadence of initiatives to production.

Day to Day activities:

  • Have and/or develop SME level understanding of the target domain for integrated environments including E2E flows of both upstream and downstream systems and related technologies
  • Understand the engagement points, lead times and develop relationships with key contacts for each asset in the target domain
  • Manage the daily domain environment availability reports, daily shakeouts and work with teams to resolve any defects
  • Establish operating rhythm for but not limited to; code uplifts, environment connectivity, cloud power management, shakeouts, defects and asset engagements as required
  • Create and run defect triage bridges/war rooms for long running and/or complex integrated defects in nonprod that will involve coordinating support from key resources among disparate domains and teams with competing priorities

Accountabilities:

  • Proactively manage risk, meeting all policy and compliance requirements; perform controls; adhere to process and procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).
  • Environment Availability across responsible domain assets >90%
  • Contribution towards improvement of nonproduction environment defect resolution timeframes
  • Demonstrated root cause resolution of repetitive environment defects

What you will bring:

Essential capabilities

  • Expert level understanding of complex integrated environments
  • Excellent problem solving capabilities
  • Highly developed stakeholder management skills
  • Significant Incident/Defect Management experience
Other capabilities

  • Must be proactively minded
  • Focus on root cause analysis
  • Required to show a high degree of ownership
Experience

  • 10+ years experience in a complex integrated environment in Architecture, Environments, Production Support or Testing capacity
  • 5+ years experience in a technical role such as Development
  • Production Incident support will be highly regarded but not essential

A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are.

That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB.

With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect, and grow.


Continue building your career at NAB
If you think this role is the right fit for you, we invite you to apply.