Change Consultant

1 week ago


Sydney, New South Wales, Australia Vine Resources Full time
Melbourne, Sydney or Brisbane / contract / Neg day rate inc super

  • David Lawrence


REFER A FRIEND- We're seeking a Change Consultant to lead training efforts for a large-scale point of sale (POS) system rollout.

This role involves crafting effective training visualisations collaborating with stakeholders and ensuring a smooth transition for thousands of users across a diverse range of demographics.


Role

  • Identify training needs and develop userfriendly materials for the new POS system.
  • Create engaging training resources, including manuals and online tutorials.
  • Work closely with stakeholders to gather insights and incorporate feedback into training programs.
  • Communicate clear plans for training sessions and system rollout.
  • Facilitate inperson and virtual training sessions, ensuring users acquire the necessary skills.
  • Provide ongoing support through FAQs, helpdesk assistance, and continuous improvement.
  • Track key performance indicators to assess training effectiveness.
  • Maintain and update detailed documentation of training materials and processes.

Experience

  • You'll be an experienced change consultant having worked with similar largescale company rollouts of new software training.
  • Exceptional analytical, communication, and collaboration skills.
  • You'll have excellent stakeholder management experience as well as experience in presenting easytounderstand training documentation.


This will be a 3-6 month+ remote-based role in Sydney, Brisbane or Melbourne but may require some occasional onsite visits.


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