Change Analyst

1 week ago


Sydney, New South Wales, Australia Genesis IT&T Pty Ltd Full time

Key accountabilities

  • Undertake change evaluation processes, validate incoming change requests (RFCs) and ensure impact assessments are managed and completed
  • Assist with the execution of the change management process, including communications and implementation activities
  • Enforce standard change classifications and procedures, prioritise and categorise change requests, ensure change policy compliance.
  • Assist with the review of supplier change management reports, and reports and insights to identify adjustments or improvements required to the process
  • Proactively respond to service delivery issues ensuring the creation of change management reports and escalation of issues.
  • Enforce compliance with internal and contract KPI's as a critical aspect of this role.
  • Support the creation and maintenance of change management process flow documentation to ensure consistency with the Process Quality Framework
  • Contribute to the development of risk management plans, establishment of risk controls and performance of risk mitigation activities

Key knowledge and experience

  • Appropriate tertiary qualifications or demonstrated relevant, equivalent professional experience.
  • Demonstrated knowledge and expertise in change management activities, including planning, stakeholder engagement and consultation activities, within a large, complex organisationwide environment.
  • Demonstrated ability to establish and maintain stakeholder relationships to support effective change, including the ability to influence internal and external key stakeholders relating to complex and sensitive matters.
  • Experience with JIRA, SharePoint & Canva
To be considered for this position please

APPLY today. Got questions? Contact

Nick at
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